IBM QRadar

IBM QRadar

Join this online topic group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


#Security
#QRadar
#SecuringhybridcloudandAI
 View Only
Expand all | Collapse all

How do I resolve a "Not Avalaible" logsource

  • 1.  How do I resolve a "Not Avalaible" logsource

    Posted 01/15/21 01:19 PM

    Hello All,

    I have a lot of Windows log sources with Wincollect protocol that have "Not Available" as the status. The Wincollect agent they are configured with has a running status shown from the Wincollect window. Additionally, the Wincollect log file on the Windows server shows that it is connected and generating events.

    To add to my confusion, I recently patched the Wincollect agent on the console from 7.2.9.72 to 7.2.9.105 and while these agents were able to receive and install the patch, their log sources still do not receive any events.

    Has anyone experienced this before and how was it resolved



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: How do I resolve a "Not Avalaible" logsource

    Posted 03/04/21 07:48 PM

    Hi, did you manage to solve the problem?

    Appvalley TutuApp Tweakbox



    #QRadar
    #Support
    #SupportMigration