Hello Sudhindra,
The map display and the usage of map tools can be affected by ArcGIS timeouts. Multiple ArcGIS requests are made by the ArcGIS JavaScript API when using the map and its tools.
When doing the GIS Object configuration, Spatial should query only for a few records instead of multiple. If that is really happening there, you should contact the support team to check this issue.
Thank you!
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Joao Souto
Maximo Product Architect
IBM
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Original Message:
Sent: Mon September 21, 2020 04:50 PM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Thanks for your inputs and Just interested to know, which are the areas this might affect in Maximo spatial so that it will be helpful to have knowledge on this.
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Thanks
Sudhindra Shivanagere
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Original Message:
Sent: Mon September 14, 2020 05:05 AM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Thanks Joao Souto.
The timeout issue occurred due to wait state as Maximo has to receive attribute details from GIS end where GIS object had millions of records so that's the reason it went for timeout / session out.
Thanks for your inputs and Just interested to know, which are the areas this might affect in Maximo spatial so that it will be helpful to have knowledge on this.
------------------------------
Thanks
Sudhindra Shivanagere
Original Message:
Sent: Fri September 11, 2020 09:19 PM
From: Joao Souto
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Good to hear it is resolved.
Take a look on this timeout issue because it may affect other parts of Maximo Spatial.
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Joao Souto
Maximo Product Architect
IBM
Original Message:
Sent: Fri September 11, 2020 03:42 PM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Thanks Joao Souto.
The issue got resolved now. GIS system had more than Lakhs of feature (records) in the Feature class so we have restricted the feature to 50 in feature class then Maximo started displaying the attribute list screen after clicking on "Execute GIS Configuration" button.
Before restriction Maximo was not displaying the screen and after some time its getting into timeout as well. Restriction of records solved the problem and once GIS object got created then we are good to remove the filter condition from GIS end.
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Thanks
Sudhindra Shivanagere
Original Message:
Sent: Thu September 10, 2020 08:59 AM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Let me check on GIS server logs and Thanks Joao Souto for your support.
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Thanks
Sudhindra Shivanagere
Original Message:
Sent: Thu September 10, 2020 08:24 AM
From: Joao Souto
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Hello Sudhindra,
Make sure the plussgis logger is configured as DEBUG inside the Logging application and the info is being written to the same file that you are checking. Check also the log messages in the ArcGIS Server logs.
Thanks!
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Joao Souto
Maximo Product Architect
IBM
Original Message:
Sent: Thu September 10, 2020 07:52 AM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Hi Joao Souto,
Thanks for the response.
I have verified the log but there is no specific message related to this or any error displaying once I click on "Execute GIS Configuration" button.
As per my understanding, once I click on the button then a request is going to GIS to bring the attribute information which is configured in GIS - I am correct here?
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Thanks
Sudhindra Shivanagere
Original Message:
Sent: Thu September 10, 2020 07:44 AM
From: Joao Souto
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Hello Sudhindra,
Is there any error or debug message in the log?
Thanks!
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Joao Souto
Maximo Product Architect
IBM
Original Message:
Sent: Thu September 10, 2020 05:13 AM
From: Sudhindra Shivanagere
Subject: GIS Object is not getting created in Maximo Spatial 7.6
Adding one more point for the above question.
GIS is configured with Token based security so is there any dependency on that configuration. I have provided username and password but still unable to get the attribute list when I click on "Execute GIS Configuration" button.
Is there any dependency with security configurations.?
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Thanks
Sudhindra Shivanagere