IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  Getting error on manual auto update

    Posted Fri March 08, 2024 05:20 AM

    Dear Team,

    We are trying to manually update the auto-update on QRadar 7.5.0 UP 3 but getting an error as "is not a proper manifest file. The most common reason this occurs is due to internet issues (ex: Internet Proxy settings not being set properly)". 

    We followed every step defined on the link:

    https://www.ibm.com/support/pages/qradar-how-manually-install-qradar-weekly-auto-update-bundle

    We ran the command: /opt/qradar/bin/UpdateConfs.pl -testConnect 1 0  and the download was successful.

    Any help would be appreciated.

    Regard,

    Ishwor 



    ------------------------------
    ishwor shrestha
    ------------------------------


  • 2.  RE: Getting error on manual auto update

    Posted Fri March 08, 2024 10:06 AM
    Edited by Jonathan Pechta Fri March 08, 2024 10:09 AM

    The most common cause we typically see around local auto updates for "is not a proper manifest file" error is a missing symlink. As the file is local, the auto update tries to pull in the files, but there is something wrong with the location of the extracted files or the symlink is missing. 

    ln -s /storetmp/ /opt/qradar/www/autoupdates


    If you extracted the files to a different directory, for example /store/AU_download, your symlink needs to reflect the location of the extracted files. 

    Reference article for others who might hit this issue in the future: https://www.ibm.com/support/pages/qradar-how-manually-install-qradar-weekly-auto-update-bundle



    ------------------------------
    Jonathan Pechta
    IBM Security - Community of Practice Lead
    jonathan.pechta1@ibm.com
    ------------------------------

    Original Message


Related Content