If you get SYNC_LOGIN_FAILED the most probable cause is a bad configuration of sync URLs. You have to check this in two points:
a) In the TM Server, you have to configure the fsa_sync repository to reply with the right address of the server.
Open the /repos/fsa_sync/WEB-INF/classes/flow.log file and check the entry “flow.engine.httpapppath” ; the host name there must be the right host name or IP address for the PC at sync time.
If you plan to synchronize only from a PDA that is placed in the cradle (i.e. no LAN, GPRS etc sync, just through the cradle), the best is to put “ppp_peer” as host; it always works.
Reboot the TM server if you change anything in that file.
b) Then you have to check the PDA sync configuration. Copy the file /Software AG/repos/fsa/com/softwareag/tmb/smartclient/tmbSync.properties to the PC, open it and check the “sync_url” entry. Again, the host name there should point to the sync PC.
Again, if you just plan to sync through the cradle, the best option is to use “ppp_peer” as host name; it always work. Otherwise, put the host name or IP address of the PC.
Please note that, with Windows 2000 or XP, if you unplug the laptop from the LAN, then you stop having a valid IP address or host name and so you can NOT sync using it (unless you install the loopback adapter). However, when syncinc through the cradle, ppp_peer is always valid.
Hope this helps
Javier C
#Tamino#webMethods#API-Management