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FSA Beta could not synchronize with DEMOCenter HQ

  • 1.  FSA Beta could not synchronize with DEMOCenter HQ

    Posted Tue October 28, 2003 04:58 PM

    Hi everybody,

    I installed FSA Beta on my PDA and configured it to connect to the DEMOCenter at HQ.
    I used the following URL for sync :

    http://193.26.193.72/fsa_sync_pnp/sync

    When connecting the first time (new user) and trying to download orders, spare parts and profile information, I got the error message “SYNC_FAILURE”.

    I also tried to install from the executables Ivo Droesser built (found on the intranet).
    But with the same error.

    Could you help me with this ?

    Thank you for your answers.


    #webMethods
    #Tamino
    #API-Management


  • 2.  RE: FSA Beta could not synchronize with DEMOCenter HQ

    Posted Wed October 29, 2003 02:37 PM

    Here are the logs :

    sync.log

    SyncContainer: 29-Oct-03 3:00:39 PM modus: initial Load
    [creator: login, result: SYNC_LOGIN_FAILED, message: Problem accessing synchronisation repository, successlist: 0, failureList: 0]
    SyncContainer end

    errOut.log in attachment.

    Fran


    #webMethods
    #API-Management
    #Tamino


  • 3.  RE: FSA Beta could not synchronize with DEMOCenter HQ

    Posted Wed October 29, 2003 03:34 PM

    Francois,

    please check on your PDA, if you can reach the host by using the URL http://193.26.193.72/ in the Pocket IE. If you cannot see the Tamino Mobile Console on your PDA, there is a general problem with the IP connection.

    Regards,
    Pascal Sch


    #Tamino
    #webMethods
    #API-Management


  • 4.  RE: FSA Beta could not synchronize with DEMOCenter HQ

    Posted Wed October 29, 2003 05:02 PM

    The answer to this problem was to remove the trailing slash at the end of the URL used in sync_URL parameter in the tmbSync.properties file.

    Just for the readers who will come to this topic. :wink:

    Fran


    #Tamino
    #webMethods
    #API-Management