Cognos Analytics

Cognos Analytics

Connect, learn, and share with thousands of IBM Cognos Analytics users! 


#Product
#Analytics
#CognosAnalytics
#Analyticstools
#TechXchange Partner
#TechXchange Session
#TechXchange Presenter
#AI
 View Only
  • 1.  Full screen not consistent when using stories

    Posted 08/02/19 03:38 AM
    We are using the Stories as revolving dashboards on a number of 65" screens. 

    Since upgrading to 11.1.2 from 11.1.1 the Story has issues with fitting the screen.

    We are using Chrome as a browser (although the problem still exists in IE) 

    The problem we are having is that the Story uses far to much of the edge of the screen as border.

    Previously the current tile used to fill the Screen with a very very small part around the edge used as a border.

    Now we have a few inches of total black around the edge along with a few inches showing the edge of the next and previous slides.

    I have tried changing the story format, changing Canvas to Screen 16:9 and Custom 1920x1080. None of these have worked.

    Below is an image that shows it at its worst, previously only the letter 'T' of the word 'Today' was visible.

    Any suggestions on how to go back to full size would be great!

    Jon



    ------------------------------
    Jonathan berry
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Full screen not consistent when using stories

    Posted 08/06/19 11:31 AM
    Hi,

    Thanks for posting to the community! 

    We would like to help look into this. Please work with our support team so we can investigate this issue further for you. You can find the link below:
    https://ibm.com/mysupport

    Thank you,

    ------------------------------
    Sami El Cheikh
    Offering Manager
    IBM Cognos Analytics
    ------------------------------