#CognosAnalyticswithWatson

what does this mean - "I have branched out each one separate"?
Have you run the configuration tool for the 11.1.3 install to make sure the crypto keys have been generated properly?

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NORBERT Bracke
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------Original Message------

what does this mean - "I have branched out each one separate"?
Have you run the configuration tool for the 11.1.3 install to make sure the crypto keys have been generated properly?

------------------------------
NORBERT Bracke
------------------------------

#CognosAnalyticswithWatson

If I correctly understand the problem which you are encountering, you are running FM, have configured it to the appropriate Cognos server, and see a big, empty window when you are expecting a log-in page.  Is that a correct understanding?  If so, the following steps might address the problem.

1.  Run internet explorer
2.  Add the second install's server url to the security / trusted sites list in internet options.   If you are using http rather than https you will need to uncheck the checkbox on the bottom left.

Hope that helps.

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IAN HENDERSON
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Original Message:
Sent: Wed September 11, 2019 02:57 PM
From: Ramanujam Rajagopal
Subject: Framework Manager -Multiple instance

Branched out: Installed two instance like 11_0_11 and 11_1_3

in the csk folder, FM generated Keystore and successfully saved FM model

Thanks.

Ram,

Senior Applications. Systems Administrator,

Applications & Architect Services, ITS 

Boston College

617-552-1689

rajagopr@bc.edu

Original Message------

what does this mean - "I have branched out each one separate"?
Have you run the configuration tool for the 11.1.3 install to make sure the crypto keys have been generated properly?

------------------------------
NORBERT Bracke
------------------------------

#CognosAnalyticswithWatson

------Original Message------

If I correctly understand the problem which you are encountering, you are running FM, have configured it to the appropriate Cognos server, and see a big, empty window when you are expecting a log-in page.  Is that a correct understanding?  If so, the following steps might address the problem.

1.  Run internet explorer
2.  Add the second install's server url to the security / trusted sites list in internet options.   If you are using http rather than https you will need to uncheck the checkbox on the bottom left.

Hope that helps.

------------------------------
IAN HENDERSON
------------------------------

#CognosAnalyticswithWatson

1.  Open FM and get to the point where the empty browser appears.
2.  Run IE and go to internet options/security
A url should appear in the add this website to the zone field.
3.  Press the add button.
4.  Press close.



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IAN HENDERSON
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Original Message:
Sent: Thu September 12, 2019 07:35 AM
From: Ramanujam Rajagopal
Subject: Framework Manager -Multiple instance

Yes. I added my sandbox URL into the trusted site. Please find attached *.doc for your review. I mentioned what I did in the IE browser.

Thanks.

Ram,

Senior Applications. Systems Administrator,

Applications & Architect Services, ITS 

Boston College

617-552-1689

rajagopr@bc.edu

Original Message------

If I correctly understand the problem which you are encountering, you are running FM, have configured it to the appropriate Cognos server, and see a big, empty window when you are expecting a log-in page.  Is that a correct understanding?  If so, the following steps might address the problem.

1.  Run internet explorer
2.  Add the second install's server url to the security / trusted sites list in internet options.   If you are using http rather than https you will need to uncheck the checkbox on the bottom left.

Hope that helps.

------------------------------
IAN HENDERSON
------------------------------

#CognosAnalyticswithWatson

------Original Message------

1.  Open FM and get to the point where the empty browser appears.
2.  Run IE and go to internet options/security
A url should appear in the add this website to the zone field.
3.  Press the add button.
4.  Press close.



------------------------------
IAN HENDERSON
------------------------------

#CognosAnalyticswithWatson