Hi Vasu,
And what about the IBM Cognos Configuration on that machines ? Are they able to save the configuration with all the green checks?
I suggest starting there. If they cannot save the configuration settings, you need to investigate why (e.g., port communication issues, incorrect cryptographic keys, etc.).
Good luck, and I recommend asking for network assistance within your company, as I suspect this is a network-related issue.
Best regards,
German
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German Rodriguez
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