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  • 1.  FONT Difference

    Posted 09/23/20 03:00 AM
    Edited by System Admin 01/20/23 04:38 PM
    Hi Team,

    We are using Cognos Anlytics 11.1R5 version.we have developed one report and  while we ran  report in html the fonts are different when compared to pdf.is it known issue?

    Could you please someone help on this?

    Regards,
    Saranya

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    Uma Saranya Nadipalli
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    #CognosAnalyticswithWatson


  • 2.  RE: FONT Difference

    Posted 12/12/24 09:13 AM

    Hi Saranya,

    It is not uncommon for font rendering to differ between HTML and PDF outputs in Cognos Analytics. This issue may be related to the font embedding settings or the way fonts are handled in different output formats. Ensure that the fonts are properly embedded in the PDF report settings or use system fonts that are universally supported.

    If this doesn't resolve the issue, it might be worth checking IBM's support forums or contacting IBM support for further assistance.

    Regards Joe breath



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    Joe Breath
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  • 3.  RE: FONT Difference

    Posted 04/18/26 07:30 AM

    This is a known and very common Cognos behavior where HTML output uses web safe system fonts while PDF rendering uses a completely separate font engine, so the two outputs will almost never look identical by default. The fix is to explicitly set your report font to a specific font family like Arial in the report styles rather than leaving it as default, ensuring both HTML and PDF renderers pull from the same defined font source consistently.



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    codexa codexa
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  • 4.  RE: FONT Difference

    Posted 04/19/26 05:10 PM

    This font inconsistency between HTML and PDF is actually one of the most frequently reported Cognos pain points and the root cause is that PDF generation in Cognos uses a built in renderer that maps fonts differently than the browser does, so always test your reports in both output formats during development rather than discovering the font mismatch only after sharing the report with stakeholders.



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    Mason Brooks
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  • 5.  RE: FONT Difference

    Posted 04/19/26 05:10 PM

    Spot on, font mismatches between HTML and PDF are almost always a rendering engine issue, not a Cognos bug. Locking in a specific font like Arial in your report styles ensures consistent text appearance across both outputs.



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    Mason Brooks
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  • 6.  RE: FONT Difference

    Posted 04/19/26 05:12 PM

    Worth also checking your Cognos portal's CSS overrides since sometimes custom stylesheet rules applied at the portal level affect HTML font rendering but have zero impact on PDF output which bypasses the web layer entirely, making the two outputs look dramatically different even when your report styles appear correctly configured.



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    ethan carter
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  • 7.  RE: FONT Difference

    Posted 04/19/26 05:12 PM

    Another thing worth checking is whether your Cognos server has the same fonts physically installed as your local machine because if your report references a font that exists on your developer machine but not on the server, HTML might display it correctly by pulling from your local system while PDF generation fails to find it on the server and silently substitutes a completely different font instead.



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    Jordan Kim
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  • 8.  RE: FONT Difference

    Posted 04/20/26 03:24 AM

    Hi,

    The Andale WT font is no longer included with the Cognos Analytics v12.1.0. The new Cognos Analytics default font is IBM Plex Sans.

    Best regards,



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    Patrick Neveu
    BSL Consulting
    IBM Champion
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