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  • 1.  Failed to load PDF document

    Posted Tue February 03, 2026 02:36 PM

    Hello All,

    When we run a report into PDF it shows an error saying Failed to load PDF document.
    This was not happening in CA 11.2.4 FP2. We upgraded to FP5 and started happening.
    We already added below parameters but not solving.
    VIEWER_PDFJS = FALSE
    RSVP.PDF.USE_ADOBE_DRILL = TRUE

    Has anybody else had this happen or knows what may be causing it?



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    Dhruv Patel
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  • 2.  RE: Failed to load PDF document

    Posted Wed February 04, 2026 03:49 AM

    Hi Dhruv,

    You need to read Updated PDF.js library - IBM Documentation

    New mine types are needed.

    Best regards,



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    Patrick Neveu
    BSL Consulting
    IBM Champion
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