Hi,

We are having issues with Configuring security by using the Case administration client wizard in our test environment. The following error occurs:

FNRPA0001I Failed API_TransferConfig

Add server log with some additional detail.

Could you give us some ideas?

Greetings

[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info BPMWsClient,getContentObjectSupport() jvm property sharedFolder = D:\IBM\WebSphere\AppServer\CaseManagement\properties
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info BPMWsClient,caseconfigfolder = D:\IBM\WebSphere\AppServer\CaseManagement\properties\caseconfig\ACMRESTConfig.xml
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info BPMWsClient, getContentObjectSupport() - hasContentObjectSupport: true
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info BPMWsClient,hasContentObjectSupport: true
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info BPMWsClient,Invoking BPM WebService to update Team memberships
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.onebpm.BPMWsClient updateltpaCookie OAuth Tokennull
[24/01/24 09:06:11:935 COT] 000001ce api           I com.ibm.casemgmt.onebpm.BPMWsClient updateltpaCookie >>>> CaseManagerAPI :Not found authHeader.
[24/01/24 09:06:11:935 COT] 000001ce SystemOut     O AppServer type: tWAS
[24/01/24 09:06:13:061 COT] 000001ce api           E com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger error FNRPA0001I  Failed API_TransferConfig
                                 com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0001I  Failed API_TransferConfig

Hi Jose,

Could you please post full stacktrace of the error from the SystemOut.log or ce_system0.log or pe_system0.log. Also Detail Security Configuration Log in the Target OS for the particular solution folder.

Make sure the user you are using to apply security manifest has administrator privileges and also part of tw_admin/tw_author group in Process Admin side.

Regards,

Ramesh Bhat

Hi Ramesh,

I am send information with more details from the log de filenet. We review the add of users in the processAdmin, Case administration client and in the case roles managment.

We have played by removing and adding users. We currently remove users from the three mentioned sources and try to add them only through the Case administration client. We cannot identify because the log says that the users are duplicates.:

Log ce_system0

2024-01-25T15:19:57.437 00000EA7 MCHE FNRCE0000W - WARN  buildNewObjectStoreCache: cache reloaded in transaction. Not updating global

Log pe_system0

2024/01/25 15:19:58.767-0500 RPCHandler AsyncTask2 DB=Database configuration for the Target Object Store Reg#1 [Info] Transfer started. 
        WorkPerformerClasses: Delay, WSRequest, CS_XXX, CS_YYY, InstructionSheetInterpreter, Conductor 
        Rosters: CasoSupervisión
2024/01/25 15:19:58.798-0500 RPCHandler AsyncTask2 DB=Database configuration for the Target Object Store Reg#1 [Error] FNRPE2130200010E Transfer failed; Exception: El nombre debe ser exclusivo: se ha encontrado un nombre duplicado, Nombre=(userZZZ). 
     <! Name must be unique: Duplicate Name found, Name=(userZZZ). !> 
        at filenet.jpe.security.cemp.GetUserInfo.lookForUserInRealm(GetUserInfo.java:297) 

2024/01/25 15:19:58.798-0500 RPCHandler AsyncTask2 DB=Database configuration for the Target Object Store Reg#1 [Error] FNRPE2130200010E Failed API_TransferConfig operation. Exception =[FNRPE2130200010E]El nombre debe ser exclusivo: se ha encontrado un nombre duplicado, Nombre=(userZZZ). 
     <! Name must be unique: Duplicate Name found, Name=(userZZZ). !>; Exception: El nombre debe ser exclusivo: se ha encontrado un nombre duplicado, Nombre=(sfcbaw1). 
     <! Name must be unique: Duplicate Name found, Name=(userZZZ). !> 
        at filenet.jpe.security.cemp.GetUserInfo.lookForUserInRealm(GetUserInfo.java:297) 
        at filenet.jpe.security.cemp.GetUserInfo.run(GetUserInfo.java:206) 

Regards

Hi Jose,

You don't have to add the users in bpm teams directly, it will be done by security manifest script.

Add the users to correct roles in the Case manager solution security manifest only.

Make sure the user you logged in to bawadmin desktop to apply security manifest is part of objectstore administrator group, solution administrator and tw_author or tw_admin groups.

The error you posted might not be the original issue, its because you have added the users in the bpm teams directly and the same is tried again by applying security manifest.