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"Error opening existing report" issue since WebQuery v2.3.0

  • 1.  "Error opening existing report" issue since WebQuery v2.3.0

    Posted 03/01/22 02:50 PM

    We have recently upgraded to WebQuery 2.3.0 Standard PTF level 4. We have many existing WebQuery "documents" of type HTML Analytic Document. In these we combine lots of "Existing Reports / Charts" (also of HTML Analytic Document type) to display lots of data and graphs together on a single page. However, we are now getting the following error when we attempt to "Edit" these Documents. The error is:

    Error opening existing report: cannot load during creation of metadata if cmdInfo == null(IA_220301_14361801)(IA_220301_143621-1)

    Having clicked OK, one of the embedded graphs has disappeared.

    Its worth noting, the embedded graph can be run and open ok on its own. the graph can be added again to the document, run whilst still in the IDE, saved and run from outside the IDE. However, once you try to edit it again, the error occurs and the graph is dropped out again. Weird huh?

    Has anybody experienced this and perhaps know why this has started happening? I wanted to reach out before I raised a support issue for it.

    Thank you.






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  • 2.  RE: "Error opening existing report" issue since WebQuery v2.3.0

    Posted 03/02/22 02:45 PM

    Hi Richard,

    Please do open a support case at http://www.ibm.com/mysupport and the team can help to gather additional information.

    Best,

    Ann






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