1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

Thanks @Buddhi Gupta

However, that doesn't seem to work either.

I tried two different ways.  Firstly, creating a distribution list in the Cognos namespace referencing the AD namespace entry and secondly, creating a new distribution list in the Cognos namespace with defined Cognos users.
In both cases when I ran the report, the "To" names are exploded to all recipients.

Also, of interest, the only way I could use the distribution list was to use the Classic View for submitting the report.
When I tried the new CA view and searched for the distribution list I could not find them - Even though I can see them in the Administration Console (and I know they exist because I can search and select in the Classic View).

Again we are on CA 11.0.13 - Is there a known bug?

Thanks again.

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

Thanks @Buddhi Gupta

However, that doesn't seem to work either.

I tried two different ways.  Firstly, creating a distribution list in the Cognos namespace referencing the AD namespace entry and secondly, creating a new distribution list in the Cognos namespace with defined Cognos users.
In both cases when I ran the report, the "To" names are exploded to all recipients.

Also, of interest, the only way I could use the distribution list was to use the Classic View for submitting the report.
When I tried the new CA view and searched for the distribution list I could not find them - Even though I can see them in the Administration Console (and I know they exist because I can search and select in the Classic View).

Again we are on CA 11.0.13 - Is there a known bug?

Thanks again.

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

Any thoughts would be gratefully appreciated.
Thanks in advance.

------------------------------
Adam McIlravey
------------------------------

#CognosAnalyticswithWatson

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

Any thoughts would be gratefully appreciated.
Thanks in advance.

------------------------------
Adam McIlravey
------------------------------

#CognosAnalyticswithWatson

Hi Adam, is your distribution list email address capitalized?

My company is having very similar issues with our distribution lists and emails, but it only occurs when an email has a capital letter in it. Our theory is since Outlook will automatically receive all emails case insensitive usually, something is happening when it comes from an external email with a non case matched address. We've tested this out by adding an alias that is fully lowercase with extra periods to substitute for spaces between the team name, since Outlook will still think the capitalized version and lowercase version are the same thing otherwise. It's really weird that this happened and I haven't found any other articles talking about this issue so just wanted to let you know to give it a try if this applies to you!

Hope this helps!

------------------------------
STEPHANIE REYES  | Reporting & Analytics Specialist | Cognos Enthusiast |
Building advanced, production-ready reports in Cognos Analytics since Aug 2024.
https://www.linkedin.com/in/stephanie-marie-reyes

Original Message:
Sent: Fri February 21, 2020 12:09 PM
From: Adam McIlravey
Subject: Email to Distribution Lists

CA 11.0.13

Note: These DL's and Contacts are in our Active Directory Namespace not the Cognos Namespace.

In sending emails to distribution lists, we are seeing the following issues:

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.

Any thoughts would be gratefully appreciated.
Thanks in advance.

------------------------------
Adam McIlravey
------------------------------

#CognosAnalyticswithWatson

1. If we type the name of the email distribution list in directly as the recipient - DL1@companyname.com
   DL1 contains say 10 individual email addresses.
   
   The report completes, indicates that it has sent the report to 1 recipient, but no one receives anything.
   However, you can individually key in the same 10 email addresses and everyone will receive the report.
2. If we select the Distribution List from the available DL's in Cognos - DL1_DL (contains the 10 defined Cognos users).
   Everyone will receive the report, but the "To" in the email will list all recipients.
   We want it to just list the name of the DL not all the individual recipients - It looks very sloppy if a report is distributed to many recipients.