I’m trying to set a deadline according to the business working days. For example, If I choose 20 days as a deadline for a step then it should be working days, (excluding holidays and weekends.) Any suggestions—specifically code snippets for created SLA and Workschedule xml, would be greatly appreciated!

Tan, Here are some resources to help you get started. please let me know if you need more help.

http://www-01.ibm.com/support/docview.wss?uid=swg27041333

https://www.ibm.com/support/knowledgecenter/en/SSNW2F_5.2.1/com.ibm.p8.pe.user.doc/bpfwd078.htm

https://www.ibm.com/support/knowledgecenter/en/SSNW2F_5.2.1/com.ibm.p8.pe.user.doc/bpfwd076.htm