IBM QRadar

IBM QRadar

Join this online topic group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.


#Security
#QRadar
#SecuringhybridcloudandAI
 View Only
  • 1.  DSM Editor, windows security log events addition error

    Posted 09/01/20 06:49 PM

    QRadar

    DSM Editor-->Select Log Source Type --> Microsoft Windows Security Event Log

    After click on Select button got an error “There was a problem loading properties. The server might not be available"



    #QRadar
    #Support
    #SupportMigration


  • 2.  RE: DSM Editor, windows security log events addition error

    Posted 09/04/20 02:58 PM

    Hello Vladimir Rychkov,

    The issue could be about :

    1. The qid which are mapped with Microsoft Windows Security Event Log.
    2. The LSX ( Log Source Extension ) used if any.
    3. Older version of DSM and Protocol.

    Can you raise a support case and we will assist you. The logs would help understand what is probable cause of issue.

    Thanks !!

    Praphulla S Mujumdar



    #QRadar
    #Support
    #SupportMigration


  • 3.  RE: DSM Editor, windows security log events addition error

    Posted 09/11/20 02:09 PM

    vladimir.rychkov, he is right, it could be all about older version of DSM and protocol. Our company had some issues almost the same as you have described. We have found solution for that security log events problem - on this website from guys, who are professional IT analysts. They provide really nice solutions for any type of technical issue, to suit any kind of business needs, no matter how big or small your agency is.



    #QRadar
    #Support
    #SupportMigration


  • 4.  RE: DSM Editor, windows security log events addition error

    Posted 09/14/20 07:04 AM

    thanks, version 7.4.1 helped well



    #QRadar
    #Support
    #SupportMigration