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DS8800 in Recovery and HMC issues.

  • 1.  DS8800 in Recovery and HMC issues.

    Posted Fri October 18, 2024 01:53 PM

    Hi All,

    Firstly, I appreciate this is now pretty old hardware and no longer supported. However, it is only being used for learning purposes and I'd prefer to keep it alive!

    To summarise the issues:

    • One server/CEC is in a Recovery state
      • I suspect this was caused by the battery in the service processor failing. This has been replaced, a repair action completed and it shows the correct time.
      • No LPAR info is visible in the HMC and service actions to restore etc. are not available.
      • I can use ASMI to bring the server up to Standby state and the plan was to use rstprodata to restore from a backup, but clicking to launch a Restricted Shell from the HMC Management menu does nothing. Other menu items work fine, but not this one.
    • The other server will start up to Operating and you can see the LPAR details, but this doesn't start automatically and attempts to start the LPAR result in communication failure.

    The HMC is running:

    • Base V7 R7.7.0 SP2.
    • HMC Build Level 20150721.1.
    • HMC LMC v25.63.1 build level 20160325.1.

    Any suggestions would be much appreciated. I'm particularly interested in why I can't launch a restricted shell on the HMC.

    Andrew



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