BPM, Workflow, and Case

BPM, Workflow, and Case

Come for answers. Stay for best practices. All we’re missing is you.

 View Only
  • 1.  Display instruction widget in Solution Pages

    Posted Tue December 12, 2023 08:55 AM
      |   view attached

    Hello,

    I am using Solution Pages(not Task Details Pages) in BAW v21.0.3 and I want to  display instructions to completing a work item.

    Where do I enter the text message to be sent to user?

    Need your supports and tips.



    ------------------------------
    Mansour SOW
    BPM Technical Lead
    ------------------------------


  • 2.  RE: Display instruction widget in Solution Pages

    Posted Thu January 18, 2024 01:06 PM

    Hi! The case solution pages have not <yet> been ported to client side human service versions like to the other case/task related pages. This means they are still the class case widget style as you know and creating custom widgets for those is a bit more complicated.

    The good news is that for that exact reason and your exact use case, we created the Markup widget that allows you add your own HTML widget to the page.

    Here is a blast from the past that shows you how - https://www.ibm.com/support/pages/node/1280752



    ------------------------------
    DAVE PERMAN
    ------------------------------