hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hi Ratheesh Pullaikodi, 
Our team is working on integrating image attachments into a BIRT report for Maximo using your suggested approach. The report runs in Eclipse but shows "The resource of this report item is not reachable." Since the enterprise service web service isn't working for us, we've used an object structure–based web service instead.
With this setup, we're encountering an SSL exception in Eclipse, and in Maximo, the report hangs indefinitely. We've attached our code-could you please review it and share:
- The full dataset script (open, fetch, close) for attachment metadata
- The complete onCreate method for the Dynamic Image element
- Any tips or logging suggestions to help troubleshoot
Thanks again for your support!

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Hi Raju,

I can see 2 issues with this approach which you'll need to address somehow.

First one is the fact you're trying to reach HTTPS resource from the BIRT report code. The code executes on the server side and therefore server-side trust store is being used while establishing connection to your endpoint. You're pointing back to your Manage/Maximo which even though is available over HTTPS using given TLS-certificate then it doesn't mean it trusts it on its own. Having said the first thing to do is to import in MAS Core your Manage TLS-certificate or (preferably) the Root CA certificate (Administration > Workspace > Manage > Update configuration > Imported certificates).

Second thing is actual authentication which is required in order to get access to the HTTP endpoint. In fact we're back to square one - regardless which Manage endpoint (serving REST/WebService or secure attachments) you're trying to reach you still need to authenticate yourself first. I'm more than certain, looking at the attached code, that you'll not be able to get the proper document content using raw URL connection without passing additional authentication details. You can do that by sending APIKEY in the header, but this means you would need to get it first (which is doable; hardcoding it would be a very bad practice) or somehow extract the authentication data from the current request context and pass it on.

I would recommend you however alternative technique which is based on a Bonus: Using (Jython) Library Scripts in BIRT Reports section of my LinkedIn article Jython Library Scripts in MAS Manage/Maximo. Since you can invoke any Maximo/Manage automation script (JavaScript and/or Jython) directly from the BIRT report then you can read the content of the attachment without making a "loopback" HTTP request. Example automation script may look somewhat like this:

function getAttachment(doclinksId) {    // Get your DOCLINKS Mbo as any other Mbo in the library automation script    // based on DOCLINKS.DOCLINKSID, passed as an argument.    var doclinkMbo = [...]     var AttachmentStorage = Java.type(com.ibm.tivoli.maximo.oslc.provider.AttachmentStorage);    return AttachmentStorage.getInstance().getAttachment(doclinkMbo);}

This way you'll get byte[] which you can further use inf your report logic.

Good luck!

Hi Ratheesh Pullaikodi, 
Our team is working on integrating image attachments into a BIRT report for Maximo using your suggested approach. The report runs in Eclipse but shows "The resource of this report item is not reachable." Since the enterprise service web service isn't working for us, we've used an object structure–based web service instead.
With this setup, we're encountering an SSL exception in Eclipse, and in Maximo, the report hangs indefinitely. We've attached our code-could you please review it and share:
- The full dataset script (open, fetch, close) for attachment metadata
- The complete onCreate method for the Dynamic Image element
- Any tips or logging suggestions to help troubleshoot
Thanks again for your support!

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

Thanks Andrzej Więcław, for responding, we are getting below error while running report to call automation script from fetch method. Please suggest.

------------------------------
Raju Bharla

Original Message:
Sent: Thu October 16, 2025 03:39 AM
From: Andrzej Więcław
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju,

I can see 2 issues with this approach which you'll need to address somehow.

First one is the fact you're trying to reach HTTPS resource from the BIRT report code. The code executes on the server side and therefore server-side trust store is being used while establishing connection to your endpoint. You're pointing back to your Manage/Maximo which even though is available over HTTPS using given TLS-certificate then it doesn't mean it trusts it on its own. Having said the first thing to do is to import in MAS Core your Manage TLS-certificate or (preferably) the Root CA certificate (Administration > Workspace > Manage > Update configuration > Imported certificates).

Second thing is actual authentication which is required in order to get access to the HTTP endpoint. In fact we're back to square one - regardless which Manage endpoint (serving REST/WebService or secure attachments) you're trying to reach you still need to authenticate yourself first. I'm more than certain, looking at the attached code, that you'll not be able to get the proper document content using raw URL connection without passing additional authentication details. You can do that by sending APIKEY in the header, but this means you would need to get it first (which is doable; hardcoding it would be a very bad practice) or somehow extract the authentication data from the current request context and pass it on.

I would recommend you however alternative technique which is based on a Bonus: Using (Jython) Library Scripts in BIRT Reports section of my LinkedIn article Jython Library Scripts in MAS Manage/Maximo. Since you can invoke any Maximo/Manage automation script (JavaScript and/or Jython) directly from the BIRT report then you can read the content of the attachment without making a "loopback" HTTP request. Example automation script may look somewhat like this:

function getAttachment(doclinksId) {    // Get your DOCLINKS Mbo as any other Mbo in the library automation script    // based on DOCLINKS.DOCLINKSID, passed as an argument.    var doclinkMbo = [...]     var AttachmentStorage = Java.type(com.ibm.tivoli.maximo.oslc.provider.AttachmentStorage);    return AttachmentStorage.getInstance().getAttachment(doclinkMbo);}

This way you'll get byte[] which you can further use inf your report logic.

Good luck!

------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.

Andrzej Więcław
Maximo Technical SME
ZNAPZ B.V.
Wrocław, Poland

Original Message:
Sent: Wed October 15, 2025 03:07 AM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi, 
Our team is working on integrating image attachments into a BIRT report for Maximo using your suggested approach. The report runs in Eclipse but shows "The resource of this report item is not reachable." Since the enterprise service web service isn't working for us, we've used an object structure–based web service instead.
With this setup, we're encountering an SSL exception in Eclipse, and in Maximo, the report hangs indefinitely. We've attached our code-could you please review it and share:
- The full dataset script (open, fetch, close) for attachment metadata
- The complete onCreate method for the Dynamic Image element
- Any tips or logging suggestions to help troubleshoot
Thanks again for your support!

------------------------------
Raju Bharla

Original Message:
Sent: Mon October 06, 2025 03:12 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Fri October 03, 2025 01:54 PM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

------------------------------
Raju Bharla

Original Message:
Sent: Wed July 09, 2025 03:21 AM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Tue July 08, 2025 05:16 AM
From: Saikat Pal
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

------------------------------
Saikat

Original Message:
Sent: Mon July 07, 2025 02:07 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

------------------------------
Ratheesh Pullaikodi
------------------------------

Hi Raju,

are you trying to execute this report in the Birt Designer or directly in Maximo?
It could be that you need to add businessobjects.jar to your preview web server embedded into the Birt Designer. In Maximo it should work out of the box.

Furthermore I can see that you're calling a script getAttachment which for sure doesn't exist as all scripts names are of type UPPER.
Assuming that you defined your GETATTACHMENT script of script language JavaScript, with Allow Invoking Script Functions flag checked (just as described in the article linked earlier) and getAttachment function defined then the script invocation should look as follows:

var ScriptService = Packages.com.ibm.tivoli.maximo.script.ScriptService;var params = [ row["doclinksid"] ]; // Use the value you just extracted var service = new ScriptService("GETATTACHMENT", null, null);var result = service.invokeScript(    "GETATTACHMENT", // Script name    "getAttachment", // Function name inside the script    params // Pass doclinksId as argument);

------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.

Andrzej Więcław
Maximo Technical SME
ZNAPZ B.V.
Wrocław, Poland

Original Message:
Sent: Thu October 16, 2025 06:05 AM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Thanks Andrzej Więcław, for responding, we are getting below error while running report to call automation script from fetch method. Please suggest.

------------------------------
Raju Bharla

Original Message:
Sent: Thu October 16, 2025 03:39 AM
From: Andrzej Więcław
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju,

I can see 2 issues with this approach which you'll need to address somehow.

First one is the fact you're trying to reach HTTPS resource from the BIRT report code. The code executes on the server side and therefore server-side trust store is being used while establishing connection to your endpoint. You're pointing back to your Manage/Maximo which even though is available over HTTPS using given TLS-certificate then it doesn't mean it trusts it on its own. Having said the first thing to do is to import in MAS Core your Manage TLS-certificate or (preferably) the Root CA certificate (Administration > Workspace > Manage > Update configuration > Imported certificates).

Second thing is actual authentication which is required in order to get access to the HTTP endpoint. In fact we're back to square one - regardless which Manage endpoint (serving REST/WebService or secure attachments) you're trying to reach you still need to authenticate yourself first. I'm more than certain, looking at the attached code, that you'll not be able to get the proper document content using raw URL connection without passing additional authentication details. You can do that by sending APIKEY in the header, but this means you would need to get it first (which is doable; hardcoding it would be a very bad practice) or somehow extract the authentication data from the current request context and pass it on.

I would recommend you however alternative technique which is based on a Bonus: Using (Jython) Library Scripts in BIRT Reports section of my LinkedIn article Jython Library Scripts in MAS Manage/Maximo. Since you can invoke any Maximo/Manage automation script (JavaScript and/or Jython) directly from the BIRT report then you can read the content of the attachment without making a "loopback" HTTP request. Example automation script may look somewhat like this:

function getAttachment(doclinksId) {    // Get your DOCLINKS Mbo as any other Mbo in the library automation script    // based on DOCLINKS.DOCLINKSID, passed as an argument.    var doclinkMbo = [...]     var AttachmentStorage = Java.type(com.ibm.tivoli.maximo.oslc.provider.AttachmentStorage);    return AttachmentStorage.getInstance().getAttachment(doclinkMbo);}

This way you'll get byte[] which you can further use inf your report logic.

Good luck!

------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.

Andrzej Więcław
Maximo Technical SME
ZNAPZ B.V.
Wrocław, Poland

Original Message:
Sent: Wed October 15, 2025 03:07 AM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi, 
Our team is working on integrating image attachments into a BIRT report for Maximo using your suggested approach. The report runs in Eclipse but shows "The resource of this report item is not reachable." Since the enterprise service web service isn't working for us, we've used an object structure–based web service instead.
With this setup, we're encountering an SSL exception in Eclipse, and in Maximo, the report hangs indefinitely. We've attached our code-could you please review it and share:
- The full dataset script (open, fetch, close) for attachment metadata
- The complete onCreate method for the Dynamic Image element
- Any tips or logging suggestions to help troubleshoot
Thanks again for your support!

------------------------------
Raju Bharla

Original Message:
Sent: Mon October 06, 2025 03:12 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Fri October 03, 2025 01:54 PM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

------------------------------
Raju Bharla

Original Message:
Sent: Wed July 09, 2025 03:21 AM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Tue July 08, 2025 05:16 AM
From: Saikat Pal
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

------------------------------
Saikat

Original Message:
Sent: Mon July 07, 2025 02:07 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

------------------------------
Ratheesh Pullaikodi
------------------------------

Thanks Andrzej Więcław-your solution works perfectly in MAS Manage and is highly reusable for similar needs.

Hi Raju,

are you trying to execute this report in the Birt Designer or directly in Maximo?
It could be that you need to add businessobjects.jar to your preview web server embedded into the Birt Designer. In Maximo it should work out of the box.

Furthermore I can see that you're calling a script getAttachment which for sure doesn't exist as all scripts names are of type UPPER.
Assuming that you defined your GETATTACHMENT script of script language JavaScript, with Allow Invoking Script Functions flag checked (just as described in the article linked earlier) and getAttachment function defined then the script invocation should look as follows:

var ScriptService = Packages.com.ibm.tivoli.maximo.script.ScriptService;var params = [ row["doclinksid"] ]; // Use the value you just extracted var service = new ScriptService("GETATTACHMENT", null, null);var result = service.invokeScript(    "GETATTACHMENT", // Script name    "getAttachment", // Function name inside the script    params // Pass doclinksId as argument);

------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.

Andrzej Więcław
Maximo Technical SME
ZNAPZ B.V.
Wrocław, Poland

Original Message:
Sent: Thu October 16, 2025 06:05 AM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Thanks Andrzej Więcław, for responding, we are getting below error while running report to call automation script from fetch method. Please suggest.

------------------------------
Raju Bharla

Original Message:
Sent: Thu October 16, 2025 03:39 AM
From: Andrzej Więcław
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju,

I can see 2 issues with this approach which you'll need to address somehow.

First one is the fact you're trying to reach HTTPS resource from the BIRT report code. The code executes on the server side and therefore server-side trust store is being used while establishing connection to your endpoint. You're pointing back to your Manage/Maximo which even though is available over HTTPS using given TLS-certificate then it doesn't mean it trusts it on its own. Having said the first thing to do is to import in MAS Core your Manage TLS-certificate or (preferably) the Root CA certificate (Administration > Workspace > Manage > Update configuration > Imported certificates).

Second thing is actual authentication which is required in order to get access to the HTTP endpoint. In fact we're back to square one - regardless which Manage endpoint (serving REST/WebService or secure attachments) you're trying to reach you still need to authenticate yourself first. I'm more than certain, looking at the attached code, that you'll not be able to get the proper document content using raw URL connection without passing additional authentication details. You can do that by sending APIKEY in the header, but this means you would need to get it first (which is doable; hardcoding it would be a very bad practice) or somehow extract the authentication data from the current request context and pass it on.

I would recommend you however alternative technique which is based on a Bonus: Using (Jython) Library Scripts in BIRT Reports section of my LinkedIn article Jython Library Scripts in MAS Manage/Maximo. Since you can invoke any Maximo/Manage automation script (JavaScript and/or Jython) directly from the BIRT report then you can read the content of the attachment without making a "loopback" HTTP request. Example automation script may look somewhat like this:

function getAttachment(doclinksId) {    // Get your DOCLINKS Mbo as any other Mbo in the library automation script    // based on DOCLINKS.DOCLINKSID, passed as an argument.    var doclinkMbo = [...]     var AttachmentStorage = Java.type(com.ibm.tivoli.maximo.oslc.provider.AttachmentStorage);    return AttachmentStorage.getInstance().getAttachment(doclinkMbo);}

This way you'll get byte[] which you can further use inf your report logic.

Good luck!

------------------------------
If this post helps, please consider accepting it as a solution to help other members find it more quickly.

Andrzej Więcław
Maximo Technical SME
ZNAPZ B.V.
Wrocław, Poland

Original Message:
Sent: Wed October 15, 2025 03:07 AM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi, 
Our team is working on integrating image attachments into a BIRT report for Maximo using your suggested approach. The report runs in Eclipse but shows "The resource of this report item is not reachable." Since the enterprise service web service isn't working for us, we've used an object structure–based web service instead.
With this setup, we're encountering an SSL exception in Eclipse, and in Maximo, the report hangs indefinitely. We've attached our code-could you please review it and share:
- The full dataset script (open, fetch, close) for attachment metadata
- The complete onCreate method for the Dynamic Image element
- Any tips or logging suggestions to help troubleshoot
Thanks again for your support!

------------------------------
Raju Bharla

Original Message:
Sent: Mon October 06, 2025 03:12 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Raju Bharla

I followed below steps

Add an Object structure on object DOCLINKS, make sure non persistent field DOCUMENTDATA is included.

Add a Query enterprise service with above OS and add this to an external system.

In Web Service Library application, Create a webservice from above Enterprise service.

Call this service from Birt report (I have used HttpURLConnection class) ,in request payload by passing the doclinks id <max:WHERE>doclinksid=" + doclinksid + "</max:WHERE>

the DOCUMENTDATA column returned will have the encoded attachment.

Thanks

Ratheesh

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Fri October 03, 2025 01:54 PM
From: Raju Bharla
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hi Ratheesh Pullaikodi,

We are currently using MAS 9 and have configured AWS S3 for attachment storage. However, an existing 7613 report that is supposed to display attached images of a worker is not functioning as expected in MAS.
Glad to hear you have a solution for this problem. Would you be okay to share the details of your solution with us?

Thanks,
Raju

------------------------------
Raju Bharla

Original Message:
Sent: Wed July 09, 2025 03:21 AM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

Hello Saikat

IBM replied with same as a response to a PMR raised.

This is resolved by Creating an API from enterprise service to return the DOCUMENTDATA in Base64 encode text.  Invoke the same API from birt.

For some reason, DOCUMENTDATA returns null if I invoke Object structure rest APIs.

Thanks

------------------------------
Ratheesh Pullaikodi

Original Message:
Sent: Tue July 08, 2025 05:16 AM
From: Saikat Pal
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

hello Ratheesh

IBM seems to release a note today on this known limitation and suggested work around using API to convert into public URL without any authentication.

Hope this helps to your problem.

BIRT Reports Fails to Render S3-Based Image Attachments in IBM Maximo Application Sute 9

Regards

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Saikat

Original Message:
Sent: Mon July 07, 2025 02:07 PM
From: Ratheesh Pullaikodi
Subject: Display images from attachments in a BIRT report on MAS Saas manage where the doclinks are stored in COS

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Ratheesh Pullaikodi
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