Hi
I suggest you to try some training on the eLearning Academy (Link on Group Page)
You could also do the training from 12+ of the Lab Training I deliver in 2 days
https://ibm.box.com/v/ResilientStudentMaterialsV9 where you have 2 labs to build you own integration, on Integration Server and on App Host.
What I can see here is that you are trying to use Resilient i
n-product scripting command
incident.addNote in an external Python. This does not work.
On an external Python accessing Resilient is done with the RestAPI interface (Help > API Tools)
Regards
Benoit
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BENOIT ROSTAGNI
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