Hello everyone,
The company I work for is considering a contract for a client with a DB2 LUW DB in an AWS EC2 instance used by a home grown app.
All of the DBA's on my team are SQL Server DBA's but are expected to be able to support "Level 1 and Level 2 tasks"
Without any further clarification on what that means I'm expected to produce a list of tasks that would constitute Lvl 1 and Lvl 2 support for a DB2 LUW/AWS/RHEL environment.
I have some ideas of what that would mean within the Microsoft world but is anyone able to help get me started in the DB2 side. Since I'll be expected to support it I'll probably use these lists as a starting point for my learning.
Thanks!
#IBMi#Support#SupportMigration