Cognos Analytics

Cognos Analytics

Connect, learn, and share with thousands of IBM Cognos Analytics users! 


#Product
#Analytics
#CognosAnalytics
#Analyticstools
#TechXchange Partner
#TechXchange Session
#TechXchange Presenter
#AI
 View Only

  • 1.  Dashboard - Different Behavior in Table Visualization by User

    Posted 05/13/20 07:28 AM
    CA 11.0.13
    Chrome
    Dashboard Functionality

    We are experiencing a phenomena whereby I (an Administrator) am seeing different behavior on a table/list visualization than other users (non-Administrators).

    This is simply clicking the down arrow (at bottom of scroll bar) on a long list - This works perfectly for me, but for the other users, the down functionality is very staccato and takes an extremely long time for the user to get down to the details they need to see. The same poor functionality is shown when trying to use the scroll-bar to go down.
    Interestingly, when you get down, the up arrow works without any issues.

    I can't imagine this is due to permissions.
    Has anyone seen this behavior before or are there any other factors that could cause this?

    Thanks in advance,

    ------------------------------
    Adam McIlravey
    ------------------------------

    #CognosAnalyticswithWatson


  • 2.  RE: Dashboard - Different Behavior in Table Visualization by User

    Posted 05/13/20 11:11 AM
    Edited by System Admin 01/20/23 04:25 PM
    RESOLVED:

    I don't know why I didn't try this before posting, but our simple browser reset instructions seems to have resolved the situation (clearing of cache, validating Allow Pop-Ups, etc...).

    Thanks again!

    ------------------------------
    Adam McIlravey
    ------------------------------