IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  Customized Email Template

    Posted Wed April 01, 2020 09:45 AM
    Hi People
    Hope you all are healty and safe

    I customized the alert-config.xml file and added a new email template for a customer, i set that template in the rule response but when the rules fires i see the alert email with the default template.
    does someone have some idea why is this happening?

    After customize the alert-config file i ran the runCustAlertValidator.sh scrip and did the full deploy in the console.

    Hope that someone can help me

    Thank you.

    ------------------------------
    Johan Lopez
    ------------------------------


  • 2.  RE: Customized Email Template

    Posted Wed May 27, 2020 03:50 AM

    Hi Johan,

    Did you managed to get it up and running?
    I have the same problem actually. I edit the alert-config.xml but no change. Even slaughtered it, still no change. 




    ------------------------------
    Stefan
    ------------------------------