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  • 1.  Could not connect usign IBM Client Access

    Posted 02/04/26 10:59 AM

    Hi,

       Can I know why i get the message MSGSOCK007 - Could not connect to IBMi using my client access although when i ping i get reply?



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    MOHD ZAM ZAM MOHD EUSOF
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  • 2.  RE: Could not connect usign IBM Client Access

    Posted 02/04/26 11:08 AM

    Have you done a "Verify Connection" in your system configurations ?

    What is it saying ?



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    Paul Nicolay
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  • 3.  RE: Could not connect usign IBM Client Access

    Posted 02/04/26 01:49 PM

    When was last time you were signed onto it?  Try these two steps if you haven't already.

    Check subsystem QSYSWRK to see if active

    End HTTP and restart it,   ENDTCPSVR SERVER(*HTTP) HTTPSVR(*ADMIN), and then,  STRTCPSVR SERVER(*HTTP) HTTPSVR(*ADMIN)

     

    Michael Ruth

    iSeries(AS/400) Support – SiteOps IT North American MQ & RD

     

     

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  • 4.  RE: Could not connect usign IBM Client Access

    Posted 02/05/26 01:54 AM
    Edited by Satid S 02/05/26 01:54 AM

    Dear Eusof

    If you do a Google search with "ibm i acs msgsock007", you will see a resulting entry on this IBM Technote about the solution to the issue: Error message MSGSOCK007 with Access Client Solutions at  https://www.ibm.com/support/pages/error-message-msgsock007-access-client-solutions  

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    Satid S
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  • 5.  RE: Could not connect usign IBM Client Access

    Posted 02/06/26 10:03 AM

    Hi

    Did you verify:

    • The ports to connect (SSL and not SSL)
    • Java version (using IBM Semeru helps)

    https://developer.ibm.com/languages/java/semeru-runtimes/downloads/

    Last time I saw this error updating java solove it



    ------------------------------
    Paulo Cunha
    IBM Power Solutions Architect
    Eurotux Informatica SA
    Braga
    +351969456685
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  • 6.  RE: Could not connect usign IBM Client Access

    Posted 02/09/26 02:29 AM

    Hi Mohd,

    do you use a Mac?
    In case you do you should check System Settings/Security/Local Network - there you should see IBM ACS and can turn it on and off. If it is already turned on you should turn it off, close the settings and turn it on again. Sometimes this happens after Apple Updates or IBM Updates.... 



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    Markus A. Litters
    CEO
    edvberatung.litters
    Pirmasens
    +49 1775488377
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  • 7.  RE: Could not connect usign IBM Client Access

    Posted 02/09/26 04:06 AM

    Hi Mohd,

    Why don't you use Access Client Solutions?
    It doesn't cause even half of the issues that the old Client Access used to have.

    Best Regards



    ------------------------------
    Adalberto Barbosa
    Senior Systems Engineer
    Blue Chip Portugal
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  • 8.  RE: Could not connect usign IBM Client Access

    Posted 02/09/26 10:34 AM

    This might sound obvious, but is your Telnet server running ?

    Are you trying to connect on a local network or over SSH ?



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    Richard Schoen
    Owner/President
    MobiGoGo LLC
    Minneapolis MN
    612-315-1745
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  • 9.  RE: Could not connect usign IBM Client Access

    Posted 02/10/26 03:47 AM

    Mohd Zam, 

    I would also check your firewall and DLP (XDR) solutions on the client , these might block Java / or unauthroized connections. 

    Software like Sentinel One , Defender etc, might affect the connections aswell there they would allow a simple ping to complete. 



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    Marius le Roux theIBMiGuy
    Owner , IBM i Modernization and Integration Consultant
    MLR Consulting
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