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Content management capabilities in BAW

  • 1.  Content management capabilities in BAW

    Posted Tue August 16, 2022 07:10 AM
    Hi,

    We are clear that existing Filenet, Case Manager customers can migrate to BAW after upgrading existing components to the latest versions.
    *Can existing BAW customers get deployed case manager and FileNet content management capabilities in their environments?

    Appreciate your feedback
    TIA

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    Sameera Wijayarathne
    Sri Lanka
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  • 2.  RE: Content management capabilities in BAW
    Best Answer

    Posted Tue August 16, 2022 05:26 PM

    I am going to make some assumptions here.   Since you say BAW and not BPM customers, you have an EXISTING BAW environment.

    When you install BAW you have 2 choices:  use embedded CPE/ICN or external CPE/ICN.

    Most former BPM customers use the embedded version, but don't configure case management.

    It means you can run case management configuration steps and have ICM+BPM system fully configured, BUT using embedded CPE/ICN.

    https://www.ibm.com/docs/en/baw/19.x?topic=workflow-configuring-your-system-case-management

    You would have to check with support, if one can reconfigure existing BAW from internal to external CPE/ICN.  I am pretty sure that even if you can you would loose data.

    From licensing, if you have BAW license you are entitled to run CPE/ICN in either external or embedded configuration.



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    Mikhail Zilbergleyt
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    Original Message


  • 3.  RE: Content management capabilities in BAW

    Posted Wed August 17, 2022 07:09 AM
    Thanks, @Mikhail Zilbergleyt, this is what I wanted to know, your answer covers everything. ​

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    Sameera Wijayarathne
    Sri Lanka
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    Original Message


  • 4.  RE: Content management capabilities in BAW

    Posted Wed August 17, 2022 01:28 AM

    Hi,

    from your request I am trying to understand if you have an existing BAW install and you either want to create a workflow using case and content artefacts or you want to import an existing case solution. Can you please clarify?

    Additionally, for you existing BAW environment, as per Mikhail's comments, what was the installation type - was it a BAW install with a separate FileNet and Navigator instance, and did the install include the case components?

    Regards,

    Yo



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    YOLANDA YATES
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    Original Message


  • 5.  RE: Content management capabilities in BAW

    Posted Wed August 17, 2022 07:12 AM
    Hi @YOLANDA YATES,

    Yes, I wanted to know about an existing BAW environment as explained by Mikhail.

    Thanks for your feedback. ​

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    Sameera Wijayarathne
    Sri Lanka
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    Original Message


  • 6.  RE: Content management capabilities in BAW

    Posted Thu August 18, 2022 11:42 AM
    When using BAW Case, you should always use the external CPE setup. The embedded CPE, as Mikhail mentions, is really just for transient doc storage for process attachments vs how case uses its CPE object store as a system of record (long lived and lots of objects).

    Most customers upgrading from IBM Case Manager to BAW Case just point the BAW install at their existing case object stores. That way, after the install, everything is just as they left it. All of your existing case solution projects are sitting in the unpromoted case project landing page and can be edited and deployed just like before with the new BAW code. All your deployed case solutions and their data will also still be in your Navigator desktop just like before. Only difference is that the case code is now begin run off the BAW server instead of off the Nav server where it was probably installed in ICM 53x.

    Once you promote a case project, it is updated from being just the previous SDF package to a TWX package that still includes the original SDF but now also has a place to store any of the process and UI related artifacts that we gain from the BAW Process side. Again, after promoting, your case project moves to the main Workflow Center project page and can be opened and edited and deployed again exactly as before. The main difference now is that some new features will show up in Case Builder relating to those native BAW processes under case activities and building case UIs using the client-side human services framework (inherited from the BAW process side as well).

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    DAVE PERMAN
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    Original Message


  • 7.  RE: Content management capabilities in BAW

    Posted Thu August 18, 2022 09:50 PM
    Thank you for making it so clear on the process to move clients to BAW. In Client Engineering we have been trying to work very closely with clients to identify what the reservations are on moving to BAW, and identifying how we may mitigate those concerns. This very clearly articulates the process involved.

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    YOLANDA YATES
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    Original Message


  • 8.  RE: Content management capabilities in BAW

    Posted Tue August 23, 2022 08:04 AM
    Thanks, @DAVE PERMAN, for the detailed feedback. really helped us to clarify some doubts we had. ​

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    Sameera Wijayarathne
    Sri Lanka
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    Original Message


  • 9.  RE: Content management capabilities in BAW

    Posted Sat August 27, 2022 11:03 AM
    Hello Dave,

    Thanks for clarification but I still have one doubt. We have current 2 Nodes clustered CPE and 2 Nodes clustered ICN/ICM environment which WAS ND running on one of CPE node.

    From knowledge center I got that preferred configuration to move to BAW in such scenario is use "external CPE external ICN" template. We will need another set of servers to install BAW.

    Questions are -
    1. BAW installs WAS ND. Is there a way we can leverage exiting WAS ND? BAW Node with just have SingleCluster1 running. Possible?
    2. Prior to BAW, Case code runs on ICN. Based on your updates, seems that once we move to BAW, Case code will run on BAW server. So why we should we use external ICN rather than just use ICN embedded with BAW?

    -Nitin

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    Nitin Upasani
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    Original Message


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