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Console does not open

  • 1.  Console does not open

    Posted Mon December 21, 2020 03:25 AM

    Hi

    I created the resource db2 on ibm cloud, im doing the data science course from ibm.

    When i create the instance and try to open the console to, it does not work, i get this message: {"trace":"b4b3364bf9cf5e3faca8515f598018ef","errors":[{"code":"authentication_failure","message":"HWCSEC0016E: Authentication failed for SSO. This may caused by failed to generate access token in console side using existing credentials.","target":{"type":"","name":""},"more_info":""}]} i tried deleting the db and just restarting, since i did not have any data loaded yet. but i got the same message. Thank you for your support. my user id: enzo.safadi i have to hand in the work to ibm on friday ;(




    #Db2
    #Support
    #SupportMigration


  • 2.  RE: Console does not open

    Posted Mon December 21, 2020 05:11 AM

    same issue here... it happen to my old account and the new account that i created today... both also gave me authentication failed error...

    {"trace":"d86eb6f85e4cc7ae1ec9aed6386a7eff","errors":[{"code":"authentication_failure","message":"HWCSEC0016E: Authentication failed for SSO. This may caused by failed to generate access token in console side using existing credentials.","target":{"type":"","name":""},"more_info":""}]}






    #Db2
    #Support
    #SupportMigration