BPM, Workflow, and Case

BPM, Workflow, and Case

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  • 1.  Configure Case Manager on IBM BAW v24

    Posted Wed October 16, 2024 05:55 AM
      |   view attached

    Hi there, I am trying to configure the case manager on the IBM BAW. I have successfully installed IBM BAW v24 using Launchpad.exe, Now I want to enable Case Manager.


    I am getting an error while performing pre requisites to create the design object store, target object store, and other necessary items before you can use the embedded Content Platform Engine using the command.i.e createObjectStoreForContent 

    When I run this command I get the below error. Is there any configuration i have to do before running this command.

    C:\IBM\Workflow\profiles\DmgrProfile\bin>wsadmin -user deadmin@baw.local -password pw -host localhost -port 8880 -lang jython
    WASX7209I: Connected to process "SingleClusterMember1" on node Node1 using SOAP connector;  The type of process is: ManagedProcess
    WASX7031I: For help, enter: "print Help.help()"

    wsadmin>print AdminTask.createObjectStoreForContent(['-clusterName', 'SingleCluster', '-PEWorkflowSystemAdminGroup', 'adminGroup2','-creationUser','deadmin@baw.local','-password','pw'])


    WASX7015E: Exception running command: "AdminTask.createObjectStoreForContent(['-clusterName', 'SingleCluster', '-PEWorkflowSystemAdminGroup', 'adminGroup2','-creationUser','deadmin@baw.local','-password','pw'])"; exception information:
    com.ibm.websphere.management.exception.ConnectorException
    org.apache.soap.SOAPException: [SOAPException: faultCode=SOAP-ENV:Client; msg=com.filenet.api.exception.EngineRuntimeException
    Server stack trace
    JMXTransformException java.lang.ClassNotFoundException: com.filenet.api.exception.EngineRuntimeException
            at java.lang.Class.forNameImpl(Native Method)
            at java.lang.Class.forName(Class.java:340)
            at com.ibm.ws.util.WsObjectInputStream.loadClass(WsObjectInputStream.java:229)
            at com.ibm.ws.util.WsObjectInputStream.access$000(WsObjectInputStream.java:55)
            at com.ibm.ws.util.WsObjectInputStream$2.run(WsObjectInputStream.java:193)
            at com.ibm.ws.security.util.AccessController.doPrivileged(AccessController.java:118)
            at com.ibm.ws.util.WsObjectInputStream.resolveClass(WsObjectInputStream.java:166)
            at com.ibm.ws.util.WsObjectInputStream.resolveClass(WsObjectInputStream.java:158)
            at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:2205)
            at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:2069)
            at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2406)
            at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1886)

           .....

           .....

    I read somewhere that I have to grant the deadmin user the role of (Administrator, Deployer, Operator) but I cannot find where to grant such role in the Websphere admin console.

    I have attached the full error message here too. Really appreciate some help or insight on how to solve this.

    Thanks and regards,

    KH Yong



    ------------------------------
    Kean Hoong Yong
    ------------------------------

    Attachment(s)

    txt
    error.txt   15 KB 1 version


  • 2.  RE: Configure Case Manager on IBM BAW v24

    Posted Thu October 17, 2024 02:58 AM

    The user you are logged into the WAS console as is not the "Primary administrative user" therefore you don't see the place to make those changes. If you are logged in as a user with the appropriate privileges you will see this.



    ------------------------------
    Steve Lonmo
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  • 3.  RE: Configure Case Manager on IBM BAW v24

    Posted Thu October 17, 2024 03:02 AM
      |   view attached



    ------------------------------
    Steve Lonmo
    ------------------------------



  • 4.  RE: Configure Case Manager on IBM BAW v24

    Posted Thu October 17, 2024 10:24 PM

    Hi Steve,

    Thanks for the reply. Just login as CellAdmin and saw that the DeAdmin user does have all the necessary roles assigned, but still failed to run the wsadmin script for createObjectStoreForContent.



    ------------------------------
    Kean Hoong Yong
    ------------------------------



  • 5.  RE: Configure Case Manager on IBM BAW v24

    Posted Fri October 18, 2024 01:41 AM

    Hi Kean,
    There are couple of things to check before running createObjectStoreForContent. 

    1. If you are using deadmin user then make sure it is part of your adminGroup2 in your VMM which is the PEWorkflowSystemAdminGroup. 
    2. When you run the createObjectStoreForContent command a second time, you must first delete the custom objects from the two Case Management object stores (design object store (DOS) and target object store(TOS)) by re-creating the object store databases. Deleting the custom tables only is not sufficient. 

    Attaching some links for reference: 

    https://www.ibm.com/docs/en/baw/24.x?topic=scripting-createobjectstoreforcontent

    https://www.ibm.com/docs/en/baw/24.x?topic=case-createobjectstoreforcontent-fails-run



    ------------------------------
    Gaurav Bhargava Lead Business Automation Devops Engineer
    Lead Business Automation DevOps Engineer
    Salient Process CAN INC
    Vancouver BC
    7788871893
    ------------------------------



  • 6.  RE: Configure Case Manager on IBM BAW v24

    Posted Sun October 27, 2024 11:07 PM

    Hi Gaurav,

    According the to link (https://www.ibm.com/docs/en/baw/24.x?topic=case-createobjectstoreforcontent-fails-run) I am supposed to remove the two Case Management object stores via ACCE. But when I try to access ACCE, all I got was a blank page. Is there anything I've missed? :(

    p/s: the normal FileNet Ping page and Health Page also cannot be display

    localhost:9080/FileNet/Engine
    localhost:9080/P8CE/Health


    ------------------------------
    Kean Hoong Yong
    ------------------------------