Hello,

I need to know that What will be the impact of Clearing the Tomcat cache in QRadar. What will be the impact of this action on other services and how.

Thankyou in Anticipation 

------------------------------
Bilal Manzoor
------------------------------

Steps from clearing tomcat cache is given below:

1) Take the backup of directory localhost under /opt/tomcat/work/Catalina/localhost/.

 2) Stop tomcat service by executing the command given below:

 # service tomcat stop

3) Please execute the command given below
# cd /opt/tomcat/work/Catalina/localhost/console

 4) Execute below command to make sure you are in correct directory

 # pwd

 5) Remove console directory by executing the command given below

 # rm -rf /opt/tomcat/work/Catalina/localhost/console/

 This will delete console directory in /opt/tomcat/work/Catalina/localhost/

 6) Start tomcat service by executing the command given below:

 # service tomcat start

After clearing tomcat cache, please clear browser cache and then login to QRadar UI

------------------------------
Pothana sivaramakrishna
------------------------------

Clearing tomcat cache doesn't impact other QRadar services. You manually stop tomcat and start it after clearing cache so only UI is not available  during the process.
No impact on other  QRadar services


------------------------------
Ashish Khandewale
------------------------------

Thankyou so much

------------------------------
Bilal Manzoor
------------------------------

Thankyou so much

------------------------------
Bilal Manzoor
------------------------------

Original Message:
Sent: Tue November 09, 2021 01:12 AM
From: Bilal Manzoor
Subject: Clearing the tomcat Cache

Thankyou so much

------------------------------
Bilal Manzoor
------------------------------