Cognos Analytics

Cognos Analytics

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  • 1.  Clearing Cache

    Posted 03/07/19 12:37 PM
    ​Hello Everyone.
    When I trying to clear cache in Query Sever, I see Error:
    "
    Command execution failed for server group(s) :
    I have 2 dispatchers and need to urgently clear cache.
    PLS HELP.
    Thank you
    OK

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    Oleg Khazanov
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    #CognosAnalyticswithWatson


  • 2.  RE: Clearing Cache

    Posted 03/07/19 02:35 PM
    Hi

    Did you try to clear the individual dispatchers cache? Not the server group. 
    Does the logs tell you anything? 

    br
    /Peter

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    PETER ALMSTROM
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  • 3.  RE: Clearing Cache

    Posted 03/08/19 09:31 AM
    What version of Cognos are you on? There was a known defect that was fixed in 11.0.10 - https://www-01.ibm.com/support/docview.wss?uid=swg1PI85127

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    DENNY NAREZNY
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  • 4.  RE: Clearing Cache

    Posted 03/09/19 07:27 PM
    We are on 11.0.10

    Sent from my iPhone
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    ------Original Message------

    What version of Cognos are you on? There was a known defect that was fixed in 11.0.10 - https://www-01.ibm.com/support/docview.wss?uid=swg1PI85127

    ------------------------------
    DENNY NAREZNY
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    #CognosAnalyticswithWatson


  • 5.  RE: Clearing Cache

    Posted 03/12/19 01:39 PM

    Hello Oleg,

    If you are on Cognos Analytics 11.0.10, I would suggest logging a case with our CA support team. They can help you understand what may be different about the scenario you're facing and what was fixed in the defect.

    Log a support case:
    https://www.ibm.com/mysupport



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    DENNY NAREZNY
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