​Hello Everyone.
When I trying to clear cache in Query Sever, I see Error:
"

Command execution failed for server group(s) :

I have 2 dispatchers and need to urgently clear cache.
PLS HELP.
Thank you
OK

------------------------------
Oleg Khazanov
------------------------------

#CognosAnalyticswithWatson

Hi

Did you try to clear the individual dispatchers cache? Not the server group. 
Does the logs tell you anything? 

br
/Peter

------------------------------
PETER ALMSTROM
------------------------------

Original Message:
Sent: 03-07-2019 12:37 PM
From: Oleg Khazanov
Subject: Clearing Cache

​Hello Everyone.
When I trying to clear cache in Query Sever, I see Error:
"

Command execution failed for server group(s) :

I have 2 dispatchers and need to urgently clear cache.
PLS HELP.
Thank you
OK

------------------------------
Oleg Khazanov
------------------------------

#CognosAnalyticswithWatson

What version of Cognos are you on? There was a known defect that was fixed in 11.0.10 - https://www-01.ibm.com/support/docview.wss?uid=swg1PI85127

------------------------------
DENNY NAREZNY
------------------------------

Original Message:
Sent: 03-07-2019 12:37 PM
From: Oleg Khazanov
Subject: Clearing Cache

​Hello Everyone.
When I trying to clear cache in Query Sever, I see Error:
"

Command execution failed for server group(s) :

I have 2 dispatchers and need to urgently clear cache.
PLS HELP.
Thank you
OK

------------------------------
Oleg Khazanov
------------------------------

#CognosAnalyticswithWatson

We are on 11.0.10

Sent from my iPhone
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail.


Original Message------

What version of Cognos are you on? There was a known defect that was fixed in 11.0.10 - https://www-01.ibm.com/support/docview.wss?uid=swg1PI85127

------------------------------
DENNY NAREZNY
------------------------------

#CognosAnalyticswithWatson

Hello Oleg,

If you are on Cognos Analytics 11.0.10, I would suggest logging a case with our CA support team. They can help you understand what may be different about the scenario you're facing and what was fixed in the defect.

Log a support case:
https://www.ibm.com/mysupport

------------------------------
DENNY NAREZNY
------------------------------

Original Message:
Sent: 03-09-2019 07:26 PM
From: Oleg Khazanov
Subject: Clearing Cache

We are on 11.0.10

Sent from my iPhone
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail.


Original Message------

What version of Cognos are you on? There was a known defect that was fixed in 11.0.10 - https://www-01.ibm.com/support/docview.wss?uid=swg1PI85127

------------------------------
DENNY NAREZNY
------------------------------

#CognosAnalyticswithWatson