BPM, Workflow, and Case

BPM, Workflow, and Case

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  • 1.  Case update best practices

    Posted Mon February 19, 2024 09:46 AM

    Hi all,

    At case update there are some issues going on.

    After creation first time everything seems to run, but after the first changes, properties or creating new objects the IBM BPM application starts to show problems or case deploy did'nt work.

    Ex:

    after change properties (name or recreate object) it was not possible to deplow the solution

    after update the rest call for getting case activities shows 404

    sometimes the changes are made and only after an hour or two the errors disappears without done anything

     

    Any help will be appreciate.

    Regards.



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    Filipe Ventura
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  • 2.  RE: Case update best practices

    Posted Tue February 20, 2024 02:44 AM

    Can you share a screenshot of the error when deploying the solution please?



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    Ahmed Ibrahim
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  • 3.  RE: Case update best practices

    Posted Tue February 20, 2024 02:50 AM

    Hi Filipe,

    could you please share more information such as screenshots and logs of the BAW server and the version you are using?
    Are you operating a traditional deployment or containers?

    Just one remark (which hopefully should be clear): When you are applying changes to the existing case solution, you must do so by using the Case Builder which is part of the Workflow Center (or BA Studio on case of a container deployment as part of CP4BA). You should not try to modify the IBM BPM application which implements the case activities directly (i.e. "outside" the scope of WfC or BAS).

    Best regards,

    Michael



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    Michael Kirchner
    Sr. Automation Partner Technical Specialist
    IBM Technology
    Germany
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  • 4.  RE: Case update best practices

    Posted Tue February 20, 2024 03:40 AM

    Hi Filipe,

    Redeploy the solution after modifications in Case part suffer from some limitations, thus since the integration of BPM 8.x as Process Engine others limitations appears.

    See https://www.ibm.com/docs/en/baw/23.x?topic=deployment-redeployment-restrictions-modifying-solution.

    Best regards

    Yannick



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    Yannick Martin
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