Hi team,

We have a unique situation in which our 2 nodes display different information for a couple of users.

On Node 1 we get additional information for a user in which completed tasks and instances display overdue. On Node 2 the overdue section displays the right data.

We tried clearing the cache of the JVMs and resynchronization of the nodes but it did not help.

Any help will be appreciated.

Hello Ivan,

It seems the process portal search indices are not in sync.
Follow this doc to resolve this issue -  https://www.ibm.com/community/images/31/2017/07/Process-Portal-Search-Index-Comprehensive.pdf