BPM, Workflow, and Case

BPM, Workflow, and Case

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  • 1.  BAW external ICN and external Content Engine

    Posted 01/19/25 10:22 PM

    Hi all,

    I am new to BAW and I am trying to configure a traditional BAW. If I were to use an external Content Engine and external ICN for BAW, do I need to first configure the embedded Content Engine and ICN before configuring the BAW to work with external Content Engine and ICN?

    Thanks and regards

    KH Yong



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    Kean Hoong Yong
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  • 2.  RE: BAW external ICN and external Content Engine

    Posted 01/23/25 04:11 AM

    Hi KH, when planning to use external CPE and external ICN , you can choose the appropriate BPMConfig properties (like externalICNCPE_ProcessCenter.properties  ). During installation, this will skip creation of the internal environments.

    Even if you're not starting with existing Case Manager environments, the steps described in https://www.ibm.com/support/pages/node/7156782 might still provide some idea how working with external CPE/ICN will be covered. 

    You may want to consider working with an experienced services consultant to get things started efficiently. 



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    Mathias Korell
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