hello,

Looking for any assistance.  I'm trying to take the artifact value and populate a field value.  For example, take that artifact called Username, with a value of x1234 and populate a incident.properties.user_name field with x1234.

I can do it the other way, create an artifact from a field name, but I can seem to get the logic for getting the value of an artifact.

Thanks!

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Cheryl Lorei
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This can only be done by using an Artifact script like this:



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Ben Lurie
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Hi Ben....I tried that exact way and got an error on the "artifact" not being defined.  BUT, your screen shot provided me one element I have over looked.  I had the Object type of Incident, and not ARTIFACT.   Changing that makes it work.

Thanks you for providing the screen shot, that made the light bulb turn on!  LOL!!

Cheryl

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Cheryl Lorei
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Original Message:
Sent: Tue February 11, 2020 07:16 AM
From: Ben Lurie
Subject: Artifact to field script

This can only be done by using an Artifact script like this:

You would have to set up a rule that triggers on an artifact object that runs this script.

But I have a feeling that this may not fit your use case. If not, if you can describe it a bit more maybe there is a different way to accomplish your goal.

Ben

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Ben Lurie
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