Maximo

Maximo

Come for answers, stay for best practices. All we're missing is you.

 View Only
Back to discussions
Expand all | Collapse all

Application is not available to use....

  • 1.  Application is not available to use....

    Posted Tue August 04, 2020 10:16 AM
    I've deployed 7.6.4 but getting this when trying to connect to Maximo

    "Application is not available to use from the current server, please contact your administrator".

    The Anywhere 7.6.4 enablement is deployed and I can see the new additional deployment tab within Anywhere Administrator

    How can I test that the /maximoanywhere servlet is running?

    When I do build all, curl uploads the zip files fine

    Rather strange as I didn't get this error in DEV/TEST environment

    ------------------------------
    Christopher Kung
    ------------------------------



    #MaximoAnywhere
    #Maximo
    #AssetandFacilitiesManagement


  • 2.  RE: Application is not available to use....

    Posted Tue August 04, 2020 10:18 AM
    in the logs i can see the module being loaded

    [03/08/20 09:30:18:148 BST] 00000072 WASSessionCor I SessionContextRegistry getSessionContext SESN0176I: Will create a new session context for application key maximo_host/maxanywhere
    [03/08/20 09:30:18:179 BST] 00000072 webcontainer I com.ibm.ws.webcontainer.VirtualHostImpl addWebApplication SRVE0250I: Web Module MAXIMO Anywhere Application has been bound to maximo_host[*:80,*:9044,*:9080,*:9061,*:443,*:9443].

    ------------------------------
    Christopher Kung
    ------------------------------

    Original Message


  • 3.  RE: Application is not available to use....

    Posted Tue August 04, 2020 10:23 AM
    the only thing i haven't seen is:

    com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [MAXIMO] [/maxanywhere] [AnywhereAppUpdate]: Initialization successful.

    ------------------------------
    Christopher Kung
    ------------------------------

    Original Message


  • 4.  RE: Application is not available to use....

    Posted Tue August 04, 2020 10:37 AM
    Found post with same issue (Unable to connect to Maximo Anywhere 764 application)

    doing maxanywhere/AnywhereAppUpdate?appid=WorkExecution in URL brings 404 instead of 
    {"message":"Not valid request","messageid":"GET_NOT_VALID_REU_QUEST"}

    So need to see why its not delployed properly into WAS

    ------------------------------
    Christopher Kung
    ------------------------------

    Original Message


  • 5.  RE: Application is not available to use....

    Posted Wed August 05, 2020 12:18 AM 
    May I know if the maxappdata.maxappdataid is greater than 1000 for appid 'WORKEXECUTION'?
If it is greater than 1000.  Could you please run an update statement to set it to less than 1000 and re-test?


    ------------------------------
    May On
    Tech Support
    IBM
    ------------------------------

    Original Message


  • 6.  RE: Application is not available to use....

    Posted Mon April 19, 2021 11:57 AM
    Hi May,

    Do you know if there is an APAR for that?

    We just encountered this issue now in DEV having ran several builds and the maxappdataid began going over 1000

    Thanks
    Chris

    ------------------------------
    Christopher Kung
    ------------------------------

    Original Message


  • 7.  RE: Application is not available to use....

    Posted Mon April 19, 2021 12:29 PM
    Hi,

    It is solved in the 7.6.4. ifix01

    ------------------------------
    Arnoldas Zukauskas
    TPAIM
    ------------------------------

    Original Message


  • 8.  RE: Application is not available to use....

    Posted Thu August 25, 2022 10:36 AM
    Is this really resolved in ifix01? Which APAR is this part of? I'm facing this issue even in 20201116_071044-0500 IFIX 001

    ------------------------------
    Vivek Yadav
    ------------------------------

    Original Message


  • 9.  RE: Application is not available to use....

    Posted Wed November 03, 2021 01:31 AM
    Thanks @May On. It helped me! Much appreciate it!​

    ------------------------------
    Alexey Potanin
    ------------------------------

    Original Message


  • 10.  RE: Application is not available to use....

    Posted Wed August 05, 2020 05:34 AM
    Are you sure that you are using the same link you use to access Maximo with port even if  you are using port 80 you must type port if you are using https make sure you are using the link with https and https port

    ------------------------------
    [Abdallah] [Adel]
    [Technical consultant]
    [MegaSoft]
    [Cairo] [Egypt]
    [+201112334228]
    [a_adel@megasoft-arabia.com]
    ------------------------------

    Original Message


  • 11.  RE: Application is not available to use....

    Posted Wed August 05, 2020 10:09 AM
    after restarting the JVM and syncing the node to no avail I figured out that I had to generate the websphere plugin and propergate as it was missing the line

    <Uri AffinityCookie="JSESSIONID" AffinityURLIdentifier="jsessionid" Name="/maxanywhere/*"/>

    Can now get the response:

    {"message":"Not valid request","messageid":"GET_NOT_VALID_REU_QUEST"}

    with the url request

    maxanywhere/AnywhereAppUpdate?appid=WorkExecution

    ------------------------------
    Christopher Kung
    ------------------------------

    Original Message


  • 12.  RE: Application is not available to use....

    Posted Wed August 05, 2020 03:52 PM
    Hi Chris,

       I have seen this error when the Anywhere war file is not deployed on the server.  You can go to WebSphere -> All Applicaiton - > Manage Module to make sure the anywhere war is deployed. Thanks

    ------------------------------
    SHARDUL
    ------------------------------

    Original Message


  • 13.  RE: Application is not available to use....

    Posted Thu October 22, 2020 12:28 PM
    I just experienced the same issue but it was only happening on the Issues and Return application. I tried all the suggested fixes but none worked. Not sure why this worked but I changed my port from 9080 to 80 and I can now log into the app.

    ------------------------------
    Aki Porter
    ------------------------------

    Original Message


Related Content