IBM MaaS360

IBM MaaS360

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Apple transfer from old phone to new phone not availabe

  • 1.  Apple transfer from old phone to new phone not availabe

    Posted Wed October 11, 2023 09:23 AM

    Good afternoon,

    The Apple transfer box doesnt come up for us when setting up a new phone from an old phone. I have the new phone tagged with profile in Maas360 with no skip items. The dialog box for transfer from phone to phone isnt available, just shows from icloud or pc/mac. Most of our users dont have paid icloud storage so they dont have the space to perform a cloud backup. Am I just skipping a setting here?

    Thank you

    Charles



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    Chuck Theobald
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