IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Apple phone transfer

    Posted Tue January 12, 2021 05:53 AM

    I have been updating apple phones from older phones to newer phones. I have disabled iTunes back-ups in Maas360. New phones are automatically added to Maas360 through Apple Business manager. I want to use the phone to phone transfer for all data, contacts, etc. Each time I try to do a phone to phone transfer, it fails. I'm assuming doe to Maas360 control. Non Maas360 controlled phone transfers are simple. What steps do I need to take to transfer data from an old apple phone to an upgraded apple phone(same phone number)?

     

    Thomas Bodman

    Segue, Inc.                       

     

     



  • 2.  RE: Apple phone transfer

    Posted Tue January 12, 2021 12:05 PM
    Hi Thomas,

    In the DEP profile under "Skip Items" make sure that Device-to-Device Migration is allowed. 


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    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
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