IBM QRadar SOAR

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  AppHost

    Posted Wed August 18, 2021 09:44 AM

    I am getting an error while trying to run the QRadar Functions for Resilient via an AppHost. The Logs show the following error. "ERROR [app] A component failed to load. The application cannot start.". Have anyone encountered similar issues, if so could you suggest steps in resolving this.



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    Regards,
    K Aravind Menon
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  • 2.  RE: AppHost

    Posted Wed August 18, 2021 04:16 PM
    Hi k Aravind,

    What version of App Host are you running? 

    Can you post the whole log file here?

    AnnMarie

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    AnnMarie Norcross
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  • 3.  RE: AppHost

    Posted Thu August 19, 2021 01:33 AM
      |   view attached

    Hi,

    I have uploaded the log file. The verison of AppHost we are using is 1.5.2



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    K Aravind Menon
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    Attachment(s)

    txt
    Application Logs.txt   12 KB 1 version


  • 4.  RE: AppHost

    Posted Thu August 19, 2021 08:25 AM
    Thanks for attaching the log file...that helps!
     
    There is a mandatory field that needs to be defined in the app.config: verify_cert
    It should be set to true or false.

    AnnMarie

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    AnnMarie Norcross
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