We did a recent upgrade from Anywhere version 7.6.2.1 to version 7.6.4 for a client. One feature we found that is no longer available in 7.6.4 is the ability to change the connection settings (target URL) from the login screen and instead the user is prompted to enter in the target URL when the application first launches and are then brought to the login screen.

This originally was not a big issue as the client had all Android devices and users could use the clear cache/data feature so the next time they launched the application, the would be prompted to input a target URL again. However, they have recently begun the transition to iOS devices which do not have the clear cache/data capability. Instead the application has to be un-installed and then re-installed. This is an issue as the devices are all managed devices and the end users do not have the ability to un-install/re-install so they would have to contact the IT department each time they would want to change the target URL and in turn the IT department would have to un-install/re-install the application for them. Since there is 50+ users, this is quite the headache for them.

So my questions if anybody could answer them would be :

1. Why did IBM remove the ability to change the target URL from the login screen?
2. Has anybody found a way to change the target URL on iOS devices without having to un-install/re-install the application?

Any information anyone could provide would be greatly appreciated!

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Paul Bernard
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#MaximoAnywhere
#AssetandFacilitiesManagement
#Maximo

Hi Paul and community,

Spot on, Paul!

I would like to have the target URL on the login screen for Android as well.
Would be great if IBM added this feature in the next release.

Thank you!

------------------------------
Alexey Potanin
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Original Message:
Sent: Thu October 15, 2020 04:45 PM
From: Paul Bernard
Subject: Anywhere 7.6.4 Connection Settings

We did a recent upgrade from Anywhere version 7.6.2.1 to version 7.6.4 for a client. One feature we found that is no longer available in 7.6.4 is the ability to change the connection settings (target URL) from the login screen and instead the user is prompted to enter in the target URL when the application first launches and are then brought to the login screen.

This originally was not a big issue as the client had all Android devices and users could use the clear cache/data feature so the next time they launched the application, the would be prompted to input a target URL again. However, they have recently begun the transition to iOS devices which do not have the clear cache/data capability. Instead the application has to be un-installed and then re-installed. This is an issue as the devices are all managed devices and the end users do not have the ability to un-install/re-install so they would have to contact the IT department each time they would want to change the target URL and in turn the IT department would have to un-install/re-install the application for them. Since there is 50+ users, this is quite the headache for them.

So my questions if anybody could answer them would be :

1. Why did IBM remove the ability to change the target URL from the login screen?
2. Has anybody found a way to change the target URL on iOS devices without having to un-install/re-install the application?

Any information anyone could provide would be greatly appreciated!

------------------------------
Paul Bernard
------------------------------



#AssetandFacilitiesManagement
#Maximo
#MaximoAnywhere

We have the same challenge and at full implementation we have 400+ users and our IT partner need (today)  3 days to reinstall the App.

Is there a way to check the URL that has been entered?
Sometimes our user enters the URL to TEST instead of PROD.

I like to see that IBM provide a way to reenter/change the URL without the  requirement to reinstall.

/Niclas

------------------------------
Niclas Havrup
------------------------------

Original Message:
Sent: Thu October 15, 2020 04:45 PM
From: Paul Bernard
Subject: Anywhere 7.6.4 Connection Settings

We did a recent upgrade from Anywhere version 7.6.2.1 to version 7.6.4 for a client. One feature we found that is no longer available in 7.6.4 is the ability to change the connection settings (target URL) from the login screen and instead the user is prompted to enter in the target URL when the application first launches and are then brought to the login screen.

This originally was not a big issue as the client had all Android devices and users could use the clear cache/data feature so the next time they launched the application, the would be prompted to input a target URL again. However, they have recently begun the transition to iOS devices which do not have the clear cache/data capability. Instead the application has to be un-installed and then re-installed. This is an issue as the devices are all managed devices and the end users do not have the ability to un-install/re-install so they would have to contact the IT department each time they would want to change the target URL and in turn the IT department would have to un-install/re-install the application for them. Since there is 50+ users, this is quite the headache for them.

So my questions if anybody could answer them would be :

1. Why did IBM remove the ability to change the target URL from the login screen?
2. Has anybody found a way to change the target URL on iOS devices without having to un-install/re-install the application?

Any information anyone could provide would be greatly appreciated!

------------------------------
Paul Bernard
------------------------------



#AssetandFacilitiesManagement
#MaximoAnywhere
#Maximo