IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Anyone else unable to contact support?

    Posted Mon January 30, 2023 04:13 PM
    Cannot contact anyone by phone or chat. Spectacular!

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    Lisa Busby
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  • 2.  RE: Anyone else unable to contact support?

    Posted Tue January 31, 2023 05:28 AM
    Hi Lisa
    Not aware of any problems with contacting Support. 
    Here is the list of up-to-date phone numbers: https://www.ibm.com/support/pages/node/6415965
    Have you tried to contact Support by logging on with your IBMid on a different browser, or by deleting cookies / temp files? Please retry. 
    Best

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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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    Original Message


  • 3.  RE: Anyone else unable to contact support?

    Posted Wed February 01, 2023 01:53 PM
    Just tried calling in again and got message "the customer support team is unable to take you call at this time. Please try again later".

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    Lisa Busby
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    Original Message


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