I  have been looking and looking, and I cannot find any webinars from IBM as to how to manage ClearCase multisite issues, such as opslog gaps, vobs replicas that become damaged and must be replaced, and so on. Am I missing something? Does IBM have a repo for self-directed advanced training for ClearCase and ClearCase Multisite administrators?

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Juan Jimenez
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Hello Juan , 

Thank you for this question.  At this moment we have information in the users manual.  
I do recognize that this is not always adequate.
For urgent assistance I would suggest that you open a support ticket so that you can get immediate help from our experts. I will also share the topics you mention with our content team to see that they can inlude this in future webinars.

please let me know if you have further questions.

------------------------------
Otto Klaren
Product Manager
Client Advocacy Manager
HCL Software
otto.klaren@hcl.com
------------------------------

IBM and Rational used to provide this training as an added-cost option. I know because I attended them when I started working AT Rational supporting ClearCase. Many of the situations you mention are lab exercises in the training class I attended. 

Unfortunately, the "customer training" group was let go in one of IBM's "Workforce rebalancing" operations and the courses languished. If there is enough demand in your organization, I am reasonably certain that something could be arranged. If you're in the parts of Raytheon that have AVL support, reach out to your AVL.

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Brian Cowan
------------------------------

I don't think this should be an issue that should only be triggered by customer demand for physical training. This is not the 1950's, we're in the 21st century now and expectations from customers are totally different. I would have hoped IBM would have been able to drag itself into the present with a little more grace. :)

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Juan Jimenez
------------------------------

Original Message:
Sent: Tue January 10, 2023 10:12 AM
From: Brian Cowan
Subject: Advanced admin webinars

IBM and Rational used to provide this training as an added-cost option. I know because I attended them when I started working AT Rational supporting ClearCase. Many of the situations you mention are lab exercises in the training class I attended. 

Unfortunately, the "customer training" group was let go in one of IBM's "Workforce rebalancing" operations and the courses languished. If there is enough demand in your organization, I am reasonably certain that something could be arranged. If you're in the parts of Raytheon that have AVL support, reach out to your AVL.

------------------------------
Brian Cowan
------------------------------

Hello Juan,

It is a good topic and I would like to discuss your requirements.
I will send you an invite and hope we can meet to discuss further.


------------------------------
Otto Klaren
Product Manager
Client Advocacy Manager
HCL Software
otto.klaren@hcl.com
------------------------------

Original Message:
Sent: Wed January 11, 2023 08:14 AM
From: Juan Jimenez
Subject: Advanced admin webinars

I don't think this should be an issue that should only be triggered by customer demand for physical training. This is not the 1950's, we're in the 21st century now and expectations from customers are totally different. I would have hoped IBM would have been able to drag itself into the present with a little more grace. :)

------------------------------
Juan Jimenez
------------------------------


Original Message:
Sent: Tue January 10, 2023 10:12 AM
From: Brian Cowan
Subject: Advanced admin webinars

IBM and Rational used to provide this training as an added-cost option. I know because I attended them when I started working AT Rational supporting ClearCase. Many of the situations you mention are lab exercises in the training class I attended. 

Unfortunately, the "customer training" group was let go in one of IBM's "Workforce rebalancing" operations and the courses languished. If there is enough demand in your organization, I am reasonably certain that something could be arranged. If you're in the parts of Raytheon that have AVL support, reach out to your AVL.

------------------------------
Brian Cowan

Hello, Juan

We were having an advanced training called the TSAP (Technical Support Authorization Program) that was actually teaching advanced technics of MultiSite gaps oplogs, vob replication, commands like multitool mkrptype, etc...

Ping me if you want to have this training delivered for you...

Dany

------------------------------
Diebolt Daniel
Poor little consultant
IBM
+41 79 346 61 02
------------------------------

Send me the syllabus and any other information about it, please.

------------------------------
Juan Jimenez
------------------------------

Original Message:
Sent: Fri January 13, 2023 07:24 AM
From: Diebolt Daniel
Subject: Advanced admin webinars

Hello, Juan

We were having an advanced training called the TSAP (Technical Support Authorization Program) that was actually teaching advanced technics of MultiSite gaps oplogs, vob replication, commands like multitool mkrptype, etc...

Ping me if you want to have this training delivered for you...

Dany

------------------------------
Diebolt Daniel
Poor little consultant
IBM
+41 79 346 61 02
------------------------------

What is your email contact, so to send you the document describing the training ?

My email is: dida@ch.ibm.com

Dany

------------------------------
Diebolt Daniel
Poor little consultant
IBM
+41 79 346 61 02
------------------------------

Original Message:
Sent: Mon January 16, 2023 07:54 AM
From: Juan Jimenez
Subject: Advanced admin webinars

Send me the syllabus and any other information about it, please.

------------------------------
Juan Jimenez
------------------------------


Original Message:
Sent: Fri January 13, 2023 07:24 AM
From: Diebolt Daniel
Subject: Advanced admin webinars

Hello, Juan

We were having an advanced training called the TSAP (Technical Support Authorization Program) that was actually teaching advanced technics of MultiSite gaps oplogs, vob replication, commands like multitool mkrptype, etc...

Ping me if you want to have this training delivered for you...

Dany

------------------------------
Diebolt Daniel
Poor little consultant
IBM
+41 79 346 61 02