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  • 1.  Actuals not showing when updating forecast in the Other tab

    Posted Thu July 06, 2017 07:39 PM

    Last month we updated our forecast using the Other tab and all the actuals were showing. Today I tried to update forecast and no actuals data was showing in the Other Tab. Did anything change since mid June? I see actuals in the Summary tab; but when I navigate to the Other tab, they disappear. 





    #ApptioPlanning(ITP/ITFMF)


  • 2.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Fri July 07, 2017 01:40 PM

    Hi Moussa,

     

    Here are some things to check:

    1. Are you in a forecast or in a plan? 

    2. Did you load in actuals and open the months?

     

    If you have done the above please can you send a screen shot with your numbers greyed out of the before and after? IF you only have the after that is ok to.

     

    Thanks,

    Lauren


    #ApptioPlanning(ITP/ITFMF)


  • 3.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Fri July 07, 2017 01:46 PM

    Hi Moussa,


    We have an open support ticket for you regarding this. Please let me know if you have any questions. 


    Best,
    Kelly 


    #ApptioPlanning(ITP/ITFMF)


  • 4.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Tue July 11, 2017 10:20 AM
    In Release 2.05 (June 28, 2017), we fixed a bug where the Expense > Other tab incorrectly showed actuals in forecast plans, resulting in a total that included all actual transactions but only a subset of forecasted financial line items (since the Other tab does not include generated labor, contracts or asset amounts).
    To view actuals and forecast line items, users need to use the Expense > Summary tab. Actuals are not available in the Labor, Contracts, Assets or Other tabs since we cannot determine which resource the actuals apply to. The Expenses > Summary tab provides a view of all financial line items by Cost Center and Account, which can be compared to actuals. 

    #ApptioPlanning(ITP/ITFMF)


  • 5.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Wed August 23, 2017 04:04 PM

    It would be most helpfull if past forecasts could be frozen instead of deleted


    #ApptioPlanning(ITP/ITFMF)


  • 6.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Thu September 03, 2020 02:00 PM

    I just had the same issue Moussa did back in 2017. How can this be fixed? I clearly remember less than a month ago I was able to see in the other tab actual as well. 

    Please advise!


    #ApptioPlanning(ITP/ITFMF)


  • 7.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Thu September 03, 2020 02:05 PM

    Hi,

     

    Actuals have only been available in the summary tab since the release referenced above. You should be able to see all line items there including ones from the other tab.

     

    Thanks,

    Lauren Griessel


    #ApptioPlanning(ITP/ITFMF)


  • 8.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Thu September 03, 2020 03:04 PM

    Hi Lauren!

     

    Long time no see, I hope that you are doing well,

     

    I remember that in the past we had that capability.

    So this means that this not an error or bug?

     

     

     

    Sincerely,

     

    Karla Villarreal

    IM Finance

    Christus Health

    (o) 469.282.2031

    www.christushealth.org<http://www.christushealth.org/>

     

    Effective immediately:  please submit invoices to christushealth-invoice@christushealth.org<mailto:christushealth-invoice@christushealth.org>, not to Banctec.


    #ApptioPlanning(ITP/ITFMF)


  • 9.  Re: Actuals not showing when updating forecast in the Other tab

    Posted Thu September 03, 2020 03:09 PM

    Hi,

     

    I am doing great thanks hope you are too!

     

    Correct this is not an error or a bug. You can only see actuals on the summary tab.

     

    Thanks,

    Lauren Griessel


    #ApptioPlanning(ITP/ITFMF)


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