IBM MaaS360

IBM MaaS360

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  • 1.  Activating Risk Management functionality in a customer's portal

    Posted Mon March 29, 2021 10:39 AM

    I have attempted to activate the Risk Management service in several of our customers' portals.  However I am not seeing anything become available in the Security dropdown.  Please advise if this is a billable item and/or if I need to notify IBM to activate the functionality. 

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     



  • 2.  RE: Activating Risk Management functionality in a customer's portal

    Posted Mon March 29, 2021 02:35 PM

    Hi Mitch,

    Can you confirm that when enabled in the services page whether or not the services stays "checked off"



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------

    Original Message


  • 3.  RE: Activating Risk Management functionality in a customer's portal

    Posted Mon March 29, 2021 03:10 PM

    Confirmed the box is checked in the services page.

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     




    Original Message


  • 4.  RE: Activating Risk Management functionality in a customer's portal

    Posted Mon March 29, 2021 03:22 PM

    Thanks Mitch,

    Please open a case with support.  Since it's a new feature, we'll want to get this in front of the right people ASAP for investigation.



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------

    Original Message


  • 5.  RE: Activating Risk Management functionality in a customer's portal

    Posted Mon March 29, 2021 03:25 PM

    Will do!

     

    Thanks,

     

    Mitch Lauer

    connecTel  Wireless  

               

    159 Perry Highway, Suite 200

    Pittsburgh, PA 15229

    216-970-6981 | Cell

    412-339-5775 | Help Desk

    412-339-5765 | Direct Dial

     




    Original Message


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