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  • 1.  A user cannot login with the New username after Name change

    Posted Mon January 24, 2022 09:31 PM

    Hello Everyone,

    I have a user that had a name change. The new name has synced from AD into Maximo but she cannot login into Maximo using the new name. I see the old name in the logs.

    We are using OKTA for authentication and AD for user provisioning. Any ideas on where to look? We are on Maximo 7.6.1.2.

    I appreciate your help in advance.

    Thanks

    Vandna






    #Maximo
    #SupportMigration
    #AssetandFacilitiesManagement
    #Support


  • 2.  RE: A user cannot login with the New username after Name change



  • 3.  RE: A user cannot login with the New username after Name change

    Posted Mon January 24, 2022 11:06 PM

    Great thanks for the tip, appreciate it.






    #SupportMigration
    #Maximo
    #AssetandFacilitiesManagement
    #Support