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  • 1.  7609 work centres

    Posted 05/07/18 04:40 PM

    I am exploring the Supervisor and execution work centres.

    has anyone got any published documentation on configuration?

    As usual IBM tell you very little

    I'm looking to find out how to add/remove detail tiles; How to create and where to store the where clauses for work order selection; how to add the assignments tab; How to add actions etc
     

    Cheers

    Geoff


    #Maximo
    #AssetandFacilitiesManagement


  • 2.  RE: 7609 work centres

    Posted 05/08/18 12:39 AM

    Not possible yet... the requirement is well known and will be addressed :)


    #AssetandFacilitiesManagement
    #Maximo


  • 3.  RE: 7609 work centres

    Posted 05/08/18 01:09 AM

    Hi Geoff,
    There is always scope for more formal documentation/how tos.

    If you need specific information that isn't in the help pages then it is worth raising an RFE outlining what you need. Topics like this should easily get votes and I can help with that.

    The work centres are relatively new so I would expect there to be interest in producing the documentation particularly with the current focus on support. I can also make sure that the IBM documentation team are aware of the RFE.

     

    IBM have recognised my work to promote better support for Maximo installations by naming me an IBM Champion in 2017 & 2018.

    Want to get more value from your Maximo installation - see my blog/webexes here:

    https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins


    #AssetandFacilitiesManagement
    #Maximo


  • 4.  RE: 7609 work centres

    Posted 05/08/18 01:54 AM

    Hi Geoff, As Alex has indicated, configuration is not yet fully supported and is something we are targeting as part of our roadmap. As such, adding/removing tiles and actions is not supported. However, some limited configuration is possible. In fact, there is a webinar being broadcast on June 1st by my colleague Pam Denny: https://ibm2.webex.com/ibm2/onstage/g.php?MTID=e5efe05b96958eca80f3ef1c956216931

    In the meantime, check out the Work Center videos to find out how to do simple configuration around service request categories, work centers object structures and queries, and security access: https://youtu.be/7E7E9nW3D30


    #Maximo
    #AssetandFacilitiesManagement


  • 5.  RE: 7609 work centres

    Posted 05/08/18 07:26 PM

    Thanks  everyone for your replies. Its good to know where we currently are and what is to come.

    Cheers

    Geoff


    #AssetandFacilitiesManagement
    #Maximo