IBM QRadar

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  • 1.  750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 12 days ago
      |   view attached

    Hi,
    We are trying to install the Reference Data Management App, downloaded from this link: https://exchange.xforce.ibmcloud.com/hub/extension/ac45939789c745e6ebfecebc309b1762
    Unfortunately, the installation fails because it is not supported.
    Attached is the screenshot of the error.

    Thank You,
    Giulia.



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    Giulia Pomponi
    SIEM Specialist
    Innovery by Neverhack
    Rome Italy
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    Gallery could not load.


  • 2.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 8 days ago

    Hi Giulia,

    To install the Reference Data Management App v3.0 on QRadar 7.5.0 UP11, you need to change the "Minimum Permitted App Base Image Stream" setting:

    Go to Admin → System Settings, and switch the value from
    "v4+ (RHEL with Python 3.11)"
    to
    "v2+ (RHEL with Python 3.6)".

    Kind regards,
    Robert Karpiński



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    Robert Karpiński
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  • 3.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted an hour ago

    Just understand that when you do that, you are accepting to run apps in containers that no longer get support updates including security patches.



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    Rory Bray
    Security and Compliance Architect, Threat Management
    IBM
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