IBM QRadar

IBM QRadar

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  • 1.  750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 04/02/25 08:19 AM
      |   view attached

    Hi,
    We are trying to install the Reference Data Management App, downloaded from this link: https://exchange.xforce.ibmcloud.com/hub/extension/ac45939789c745e6ebfecebc309b1762
    Unfortunately, the installation fails because it is not supported.
    Attached is the screenshot of the error.

    Thank You,
    Giulia.



    ------------------------------
    Giulia Pomponi
    SIEM Specialist
    Innovery by Neverhack
    Rome Italy
    ------------------------------


  • 2.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 04/06/25 10:18 AM

    Hi Giulia,

    To install the Reference Data Management App v3.0 on QRadar 7.5.0 UP11, you need to change the "Minimum Permitted App Base Image Stream" setting:

    Go to Admin → System Settings, and switch the value from
    "v4+ (RHEL with Python 3.11)"
    to
    "v2+ (RHEL with Python 3.6)".

    Kind regards,
    Robert Karpiński



    ------------------------------
    Robert Karpiński
    ------------------------------



  • 3.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 04/14/25 09:36 AM

    Just understand that when you do that, you are accepting to run apps in containers that no longer get support updates including security patches.



    ------------------------------
    Rory Bray
    Security and Compliance Architect, Threat Management
    IBM
    ------------------------------

    Original Message


  • 4.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 05/06/25 06:16 PM

    Also be aware that the app is not supported by IBM.  It is considered a community supported app.  It hasn't been updated since January of 2022 and it doesn't support creating CIDR reference sets.  This is one of those apps that QRadar should just adopt and integrate, but unfortunately it is orphaned.



    ------------------------------
    Ray King
    ------------------------------

    Original Message


  • 5.  RE: 750_UP11_FRAME - Reference Data Management App NOT supported

    Posted 05/07/25 05:28 AM

    Hello all, 

    meanwhile the status of the Reference Data Management App is changing.
    It is currently being reworked and bug fixed by Expert Labs Security.
    It will be relaunched to the app exchange as soon as we have finished all required processes. 
    If you need a more timely solution, if you want to report a bug or any have other inquiry please mail to tels.apps@ibm.com.



    ------------------------------
    Jens-Uwe Fimmen
    IBM Deutschland GmbH
    +49 171 22 32 880
    ------------------------------

    Original Message


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