Cloud Global

Cloud Global

Our mission is to provide clients with an online user community of industry peers and IBM experts, to exchange tips and tricks, best practices, and product knowledge. We hope the information you find here helps you maximize the value of your IBM Cloud solutions.

 View Only

30-sec SRE - Cognitive Bias

  • 1.  30-sec SRE - Cognitive Bias

    Posted Thu June 20, 2024 06:07 AM

    Last week, I discussed the Post-Incident Review in the 30-sec SRE series. This week, I wanted to complement this article with an important topic that one needs to be aware of: Cognitive Bias, a systematic pattern of deviation from norm or rationality in judgment. Individuals create their own "subjective reality" from their perception of the input. As we construct the narrative behind an incident, we must base it on facts to lead us to accurate conclusions and effective solutions.

    30-sec SRE - Cognitive Bias


    ------------------------------
    Ingo Averdunk
    Distinguished Engineer
    IBM
    ------------------------------