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30-sec SRE - Blamelessness

  • 1.  30-sec SRE - Blamelessness

    Posted Fri May 31, 2024 04:12 AM

    I just finished a workshop with an insurance client. A key topic was Post-Incident reviews and the importance of a blameless culture. If people are not held accountable for any wrongdoing or mistake, they will share mistakes to help prevent others from making the same mistake. Recognition and commitment to a blameless (or better: blame-aware) culture is crucial for effective post-incident reviews, resulting in improved operational efficiency - but also in better employee morale and trust.

    See below this week's 30-sec SRE on Blamelessness

    30-sec SRE - Blamelessness


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    Ingo Averdunk
    Distinguished Engineer
    IBM
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