Hi there
I have followed the instructions on how to get the custom visualisations working here:
https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.1.0/com.ibm.swg.ba.cognos.dg_custom_vis.doc/ca_customviz_tutstepbystepintro.html

I have downloaded and installed node.js as per the instructions, 
node --version returns a result
npm install -g customvis.tgz  - also runs fine.
When I try to execute customvis --help   or customvis start

I get the following error: 'customvis' is not recognized as an internal or external command, operable program or batch file.

Can anyone advise on how to troubleshoot this ?

------------------------------
Nick Waters
------------------------------

#CognosAnalyticswithWatson

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers
------------------------------

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters
------------------------------

Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers
------------------------------

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers
------------------------------

Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters
------------------------------


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters
------------------------------

Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers
------------------------------


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Hi Nick,

Something in your second post just triggered me... you seem to have a customvis-lib folder in  C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics.

That looks like the customvis.tgz that you used to install only contains the API, not the full customvis tools and libraries. Can you check what is inside this tgz file (by unzipping it)? There should be a dist folder, a templates folder and a package.json file in the tgz.

A correct version of the tgz can be downloaded from [CAserverroot]/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz. The installation of that file should take some time and it should report that it has installed something like 305 packages. If you saw something different during install, it means you probably have an incorrect customvis.tgz.

You can uninstall and reinstall using:
npm uninstall -g @businessanalytics/customvis
npm install -g customvis.tgz

Regards,

Ton​

------------------------------
Ton Steijvers
------------------------------

Original Message:
Sent: Tue October 29, 2019 08:51 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters
------------------------------


Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Hi Ton
Your guidance has worked - thank you so very much !.
I copied the customvis.tgz from the required sdk directory and everything works fine now !.
The IBM documentation was unclear as to where to locate this tgz file.

Thanks again
Nick

------------------------------
Nick Waters
------------------------------

Original Message:
Sent: Tue October 29, 2019 10:31 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Something in your second post just triggered me... you seem to have a customvis-lib folder in  C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics.

That looks like the customvis.tgz that you used to install only contains the API, not the full customvis tools and libraries. Can you check what is inside this tgz file (by unzipping it)? There should be a dist folder, a templates folder and a package.json file in the tgz.

A correct version of the tgz can be downloaded from [CAserverroot]/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz. The installation of that file should take some time and it should report that it has installed something like 305 packages. If you saw something different during install, it means you probably have an incorrect customvis.tgz.

You can uninstall and reinstall using:
npm uninstall -g @businessanalytics/customvis
npm install -g customvis.tgz

Regards,

Ton​

------------------------------
Ton Steijvers
------------------------------


Original Message:
Sent: Tue October 29, 2019 08:51 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Hi Nick,

Good to hear you have it working! I just added an entry in the FAQ for customvis (https://github.com/IBM/ca_customvis/wiki/Customvis-FAQ) that explains were to download the tools. In this repo you can also find some code samples of custom visualizations.

Regards,

Ton

------------------------------
Ton Steijvers
------------------------------

Original Message:
Sent: Tue October 29, 2019 11:18 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Your guidance has worked - thank you so very much !.
I copied the customvis.tgz from the required sdk directory and everything works fine now !.
The IBM documentation was unclear as to where to locate this tgz file.

Thanks again
Nick

------------------------------
Nick Waters
------------------------------


Original Message:
Sent: Tue October 29, 2019 10:31 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Something in your second post just triggered me... you seem to have a customvis-lib folder in  C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics.

That looks like the customvis.tgz that you used to install only contains the API, not the full customvis tools and libraries. Can you check what is inside this tgz file (by unzipping it)? There should be a dist folder, a templates folder and a package.json file in the tgz.

A correct version of the tgz can be downloaded from [CAserverroot]/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz. The installation of that file should take some time and it should report that it has installed something like 305 packages. If you saw something different during install, it means you probably have an incorrect customvis.tgz.

You can uninstall and reinstall using:
npm uninstall -g @businessanalytics/customvis
npm install -g customvis.tgz

Regards,

Ton​

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:51 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Are the CA CLI tools in the SDK ? or is there a download link to get them 

Andy

------------------------------
andy ellis
------------------------------

Original Message:
Sent: Tue October 29, 2019 11:33 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Good to hear you have it working! I just added an entry in the FAQ for customvis (https://github.com/IBM/ca_customvis/wiki/Customvis-FAQ) that explains were to download the tools. In this repo you can also find some code samples of custom visualizations.

Regards,

Ton

------------------------------
Ton Steijvers
------------------------------


Original Message:
Sent: Tue October 29, 2019 11:18 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Your guidance has worked - thank you so very much !.
I copied the customvis.tgz from the required sdk directory and everything works fine now !.
The IBM documentation was unclear as to where to locate this tgz file.

Thanks again
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 10:31 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Something in your second post just triggered me... you seem to have a customvis-lib folder in  C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics.

That looks like the customvis.tgz that you used to install only contains the API, not the full customvis tools and libraries. Can you check what is inside this tgz file (by unzipping it)? There should be a dist folder, a templates folder and a package.json file in the tgz.

A correct version of the tgz can be downloaded from [CAserverroot]/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz. The installation of that file should take some time and it should report that it has installed something like 305 packages. If you saw something different during install, it means you probably have an incorrect customvis.tgz.

You can uninstall and reinstall using:
npm uninstall -g @businessanalytics/customvis
npm install -g customvis.tgz

Regards,

Ton​

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:51 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers

Hi Andy

The Customvis CLI is part of the Cognos Analytics installation... if you have installed R4:
https://YOURSERVER/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz

Torben

------------------------------
Torben Noer
------------------------------

Original Message:
Sent: Tue November 19, 2019 09:05 AM
From: andy ellis
Subject: 11.1.4 Custom Vis - cannot start

Are the CA CLI tools in the SDK ? or is there a download link to get them 

Andy

------------------------------
andy ellis
------------------------------


Original Message:
Sent: Tue October 29, 2019 11:33 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Good to hear you have it working! I just added an entry in the FAQ for customvis (https://github.com/IBM/ca_customvis/wiki/Customvis-FAQ) that explains were to download the tools. In this repo you can also find some code samples of custom visualizations.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 11:18 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Your guidance has worked - thank you so very much !.
I copied the customvis.tgz from the required sdk directory and everything works fine now !.
The IBM documentation was unclear as to where to locate this tgz file.

Thanks again
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 10:31 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

Something in your second post just triggered me... you seem to have a customvis-lib folder in  C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics.

That looks like the customvis.tgz that you used to install only contains the API, not the full customvis tools and libraries. Can you check what is inside this tgz file (by unzipping it)? There should be a dist folder, a templates folder and a package.json file in the tgz.

A correct version of the tgz can be downloaded from [CAserverroot]/bi/js/dashboard-analytics/lib/@waca/vida/sdk/customvis.tgz. The installation of that file should take some time and it should report that it has installed something like 305 packages. If you saw something different during install, it means you probably have an incorrect customvis.tgz.

You can uninstall and reinstall using:
npm uninstall -g @businessanalytics/customvis
npm install -g customvis.tgz

Regards,

Ton​

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:51 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks again for your help on this one !.
I definitely have npm added to my path (see below), but dont see the customvis.cmd file available in the directory...

C:\Users\water\AppData\Roaming\npm>dir
Volume in drive C has no label.
Volume Serial Number is 9CF7-E6A2

Directory of C:\Users\XXXX\AppData\Roaming\npm

29/10/2019 12:47 <DIR> .
29/10/2019 12:47 <DIR> ..
29/10/2019 12:48 0 cls
29/10/2019 12:48 0 dir
29/10/2019 12:48 0 lib
28/10/2019 15:14 <DIR> node_modules
29/10/2019 12:48 0 npm
29/10/2019 12:48 0 types
5 File(s) 0 bytes
3 Dir(s) 289,297,469,440 bytes free

C:\Users\xxxx\AppData\Roaming\npm>path
PATH=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn\;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\Tools\Binn\;C:\Program Files\Microsoft SQL Server\140\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\IBM\SPSS\Modeler\18.2.1\ext\bin\spss.TMWBServer\bin;C:\Program Files\nodejs\;C:\Users\XXXX\AppData\Local\Microsoft\WindowsApps;C:\Users\XXXX\AppData\Roaming\npm



------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 08:40 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

So far this looks good. If you look in 'C:\Users\XXXX\AppData\Roaming\npm' you should see a customvis.cmd file. This is the command that should be executed when you type 'customvis' anywhere on the command line.

Can you verify that 'C:\Users\XXXX\AppData\Roaming\npm' is in your search path? You can type path on the command line to see what is currently in your search path. If it isn't, you can use setx PATH "%PATH%;C:\Users\XXXX\AppData\Roaming\npm" to update your search path. You might need to restart the cmd process for the new path to take effect.

Regards,

Ton

------------------------------
Ton Steijvers


Original Message:
Sent: Tue October 29, 2019 08:14 AM
From: Nick Waters
Subject: 11.1.4 Custom Vis - cannot start

Hi Ton
Thanks for your speedy response !. Here is the output from npm bin -g

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>npm bin -g
C:\Users\XXXX\AppData\Roaming\npm

Looking into the directory structure further I can see the following directories...

C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib>dir
Directory of C:\Users\XXXX\AppData\Roaming\npm\node_modules\@businessanalytics\customvis-lib

28/10/2019 15:14 <DIR> .
28/10/2019 15:14 <DIR> ..
28/10/2019 15:14 <DIR> lib
28/10/2019 15:14 2,334 package.json
26/10/1985 08:15 1,955 readme.md
28/10/2019 15:14 <DIR> types

Regards
Nick

------------------------------
Nick Waters


Original Message:
Sent: Tue October 29, 2019 06:23 AM
From: Ton Steijvers
Subject: 11.1.4 Custom Vis - cannot start

Hi Nick,

It looks as if the npm bin folder is not in your search path. You can do the following:

1. execute 'npm bin -g' to find out where npm stores your global modules.
2. list the contents of the folder that you got in step 1. You should see 'customvis' in here.
3. add the folder from step 1 to your PATH. How to do this depends on your operating system.

Note that you might have to restart your cmd / terminal process to have the PATH setting take effect.

Regards,

Ton Steijvers

------------------------------
Ton Steijvers