Hi All,

I wonder if someone can help me with an issue I am facing after install Optim 11.x. 
I have all components installed (Optim web Applications, Runtime Services, Designer and Data privacy) and configured via Installation Manager and are up and running but I cannot open any web based console (Liberty Admin Center, Optim Manager,Optim Connection Manager).

- Liberty OptimWebServer running
- The server.xml file is configured during install
- Java supported version is installed (Java 1.8 64-bit)
- OptimWebServer registered as WIN service
- OptimWebServer started as WIN service (I cannot see the service running in windows, but if I run the status command in Liberty it shows 'running')
- IP Address and server name are resolving without issues
- I also have in the same server and complete IBM InfoSphere Information Server 11.x installation (Engine,Metadata Repository Db2, WebSphere Liberty)

Using Liberty cmd-line to test the server status:

C:\IBM\InfoSphere\Optim\shared\Liberty\bin>server.bat list
The following servers are defined relative to the user directory C:\IBM\InfoSphere\Optim\shared\Liberty\usr.

OptimWebServer

C:\IBM\InfoSphere\Optim\shared\Liberty\bin>server.bat startWinService OptimWebServer
Server OptimWebServer is already running.

OptimWebServer registered as WIN service

C:\IBM\InfoSphere\Optim\shared\Liberty\bin>server.bat status OptimWebServer
Server OptimWebServer is running.

Thank you in advance for your help.

Mario Fernandes

Hi Mario,

I'm thinking you have installed Optim 11.7.0.1. If this is the case, it has a feature to prevent server side request forgery. See the Release Notes which are here: https://www.ibm.com/docs/en/iotdm/11.7?topic=overview-release-notes. There is a link there with a Technote which details the steps to take for this. 

Hi Rick,

Thank you for your reply. My issue happened before applying the fix patch and therefore upgrade the installation to 11.7.0.1, I believe you're referring to <ssl id="defaultSSLConfig" sslProtocol="TLSv1.3"/> which by the way, is not supported in WIn 2016 according to Microsoft.

After install the fix patch it still does the something behaviour, I cannot open any of the web based consoles.

Regards,

Mario Fernandes

Hi Mario,

Stop WebServer, update server.xml, change TSLV1.3 to TSLV1.2.

Retstart WebServer.

With this you should be able to open web page.