Original Message:
Sent: Fri March 17, 2023 05:53 AM
From: RICHARD CROSS
Subject: Error while file transferring via PGP Encryption & Decryption in IBM Sterling Filegateway
Hi Laxman,
Your screenshot doesn't show why it's failing. Take a look at the workflow (should be a link if you're an admin) which in your screenshot is 9618 where you should be able to find the failing step where there will be more info on why it's failing. Have you looked at the Route tab also where it should show the error? There will also be a log file for the CLA which might also show the error if it's failing in the PGP call.
Have you tried opening a ticket with IBM support?
Best regards,
Richard.
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RICHARD CROSS
Original Message:
Sent: Fri March 17, 2023 05:16 AM
From: Laxman Porandla
Subject: Error while file transferring via PGP Encryption & Decryption in IBM Sterling Filegateway
Hello Jack
Thanks for the reply.
we already did before the same configuration step-by-step using the above links which you have provided.
still the files are failing to upload. suggest me solution for the issue.
Thanks
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Laxman Porandla
Original Message:
Sent: Fri March 17, 2023 04:35 AM
From: Wai Man Wong
Subject: Error while file transferring via PGP Encryption & Decryption in IBM Sterling Filegateway
https://www.ibm.com/support/pages/pgp-encryption-sterling-file-gateway
https://www.ibm.com/support/pages/node/1121157
Hi Laxman,
Please see you can try this before you set up your own one.
Regards,
Jack
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Wai Man Wong
Original Message:
Sent: Thu March 16, 2023 05:10 AM
From: Laxman Porandla
Subject: Error while file transferring via PGP Encryption & Decryption in IBM Sterling Filegateway
Dear Team,
we have configured PGP encryption & decryption scenario in IBM sterling filegateway following IBM documentation.
we have created AFTPGPProfile and we also enabled and configured the PGPCmdlineService
while transferring files via myfilegateway the file is getting failed and getting the below error. the screenshot is attached above.
we have also tried uploading form winscp the files were not uploaded to consumers mailbox.
could you please provide a solution.
Thanks
Laxman
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Laxman Porandla
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