This is a really interesting thread
We are having similar issues in that users are unable to see icons, or even the context dimensions, row and column headers, or need to click the refresh button to see data within the exploration view
I've tried all the IE guidance and still it doesn't work. It feels like there are undocumented things we need to do when pushing the xll version of PAfE to users.
Can I ask you guys, what specifically I need to ask our IT guys to setup in order for users to be able to see icons and other objects in the viewer please
Thanks
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AJAY CHANDHOK
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Original Message:
Sent: Thu May 26, 2022 09:10 PM
From: Kong Intrasinghathong
Subject: Icons missing in set editor using PAfE
Hi Ted,
I had the same missing-icon issue and the font downloads fixed mine.
Is it possible to include the font in the PA installation package?
Thanks,
Kong
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Kong Intrasinghathong
Master Consultant
QueBIT Consulting
Analyze. Plan. Achieve.
https://quebit.com
Original Message:
Sent: Fri May 20, 2022 08:18 AM
From: Ted Phillips
Subject: Icons missing in set editor using PAfE
this is usually due to the security policy and/or site trust level for the PA service, vs the OS controls.
specifically font-downloads must be allowed to succeed (those middle buttons are font glyphs, not images)
you can find the relevant settings in control panel>internet options
suggest making the PA service a trusted site, or an intranet site (if appropriate); and then to make sure the trust zone configuration allows for font downloading.
note that group policy controls may supersede local configuration, I can't advise too much there.
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Ted Phillips
IBM
Original Message:
Sent: Thu May 19, 2022 12:24 PM
From: Nick Rueda
Subject: Icons missing in set editor using PAfE
I am missing the icon buttons in the middle of the set editor. I first noticed this using v75 of PAfE so I updated to v76 thinking it may just be an issue with the version. I am getting the same issue in v76. I also I have tried it on another machine and it works fine there. The difference between the machines is version of Excel. It is not working Microsoft Office Professional Plus 2016.
Has anyone see this before and know how to fix it?
Any help would be appreciated.
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Nick Rueda
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